Question about Motorola Mobility RAZR V3
MY PHONE KEEPS SHUTTING OFF! I PUT ANOTHER BATTERY IN IT BUT DOES THE SAME THING. I HAVE TO TAKE THE BATTERY OUT PUT IT BACK IN CUT IT ON AND IT WILL STAY ON FOR AWHILE EACH TIME
How do i Motorola Razr update
Posted on Jan 08, 2008
I have had my RAZR for just over a year and within a month and a half of buying it I had the same problem with it shutting off for no reason. I had to plug it into the charger to even get it to turn back on. Of course Cingular wouldn't do anything to help me, but I was able to find a Motorola repair store, through contacting Motorola customer service (you can also get store locations online through their website) and they fixed it for me free of charge since I was still under warranty. Apparently I needed a software update and I haven't had any problems with the phone shutting off since. I have, however, recently been having problems with the keypad and volume button, like another poster, were it seems like someone is holding buttons down, while I'm not touching the phone. I have to get the phone replaced and thankfully I have the insurance because even though I am only 2 weeks past the warranty, AT&T won't replace the phone - if I didn't have the insurance I would have had to pay full price (at least $150) for a new phone. I recommend trying to get it fixed by Motorola or making sure you have the insurance!
Posted on Aug 03, 2007
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Well it is quite a persistent problem for all owners of this phone and my suggestion is to take it back to the shop because no1 really has a solution to fix it ( well at least i dont ! )
the only thing i can think of is the battery , it tends to break when the battery goes low and then it just shuts down! hope i helped bye .
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