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Question about Motorola Mobility MOTORIZR Z3 Cellular Phone

5 Answers

Picture capture failed

I was taking alot of pictures and then put my phone on the usb cord that connects it to the computer because my battery was low. A little while later, i took it off and tried to take another picture and ever since then when i try to take a picture it says, "picture capture failed" and if i try to take a video it tells me,"system error". i tried deleting photos off of my phone thinking that i had too many pictures and not enough memory, but no matter what the same message continues to pop up. Can anyone explain how this might have happened and how i can fix it? THANK YOU!!

Posted by lia pappas on

  • 2 more comments 
  • marodie Apr 06, 2008

    How do you get the camera working? Photo capture failed again after a factory reset. It would be nice to figure this out.

  • Anonymous May 31, 2008

    Already tried Master Reset Twice and Master Clear Once.

  • Edward Chin Jun 12, 2008

    When I press camera, picture capture failed. Don't know what to try to correct problem. Please advise.


    [email protected]'com

  • Anonymous Feb 17, 2009

    the master reset didnt work so dont even try it it happened with two phones .. and it didnt work..



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  • 2,961 Answers

You may sort it by taking out the battery and putting back in again, or go to settings and select factory/reset default which will erase all settings to when you purchased it.

Posted on Aug 02, 2007



My piece of **** did the same thing!!! Go to settings and do a master reset. When asked for a code, put in 000000 that will fix you up! After that though, the phone will start shutting down for no good reason, and give you a white screen! Good luck

Posted on Mar 16, 2008



That shit didn't work.

Posted on Feb 04, 2008



Posted on Jan 21, 2008


Yea taking out the battery worked for my MotoRizr Z3

Posted on Aug 20, 2007

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i don't know whether iam giving u the right suggestion!!!!! let me give a practical situation that i encountered, i have china mobile which acts a camcorder when i plug it in to the computer using usb cable... initially i couldn't take video or capture picture from my phone but when i tried on other system it started my surprise i could take video, capture pictures when i started using a software called Skype(used for chating,calling online).


i) it mightbe problem with our operating system, so try downloading some usb video or picture recording software...

ii) try using SKYPE to just make sure that ur phone is in state of taking video or pictures, while using skype......go to Tools---->Options---->Video Settings---->if ur phone is working properly a video appears, from there u can take snapshots using a button just below(explore)

iii) try connecting in system which has a licensed operating system, in which usb video recording device is not corrupted....

i hope that i did solve ur problem, if you need any further clarifications you can ping me....

Thanking you

M. Sridhar

I dont know how to get pictures from my phone to my computer?

check there is an option in the phone for usb connectivity, or you have got the cd with the phone install it, or the simpler thing is take out the memory card out of the phone put it in a card reader and connect it to the computer

I can't download my pictures from my camera to the computer or sd memory card. can you help me?

Alot of cameras have USB cords to transfer pictures to your computer. If yours doesn't (or didn't come with one) you can take out the memory card and put it in your computer. If your computer doesn't have a memory stick slot, take it to a computer store and ask them for a addapter.

Hope this helps. :-)
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