This could be a number of reasons.
First check that there is no password set on the hand held device.
Go to Control Panel >> Password to delete.
You may also have to many Partnerships on the host PC. On host PC open up ActiveSync and then open File and Delete Mobile Device.
If that all fails try re-installing Activesync and the host PC.
If you need any more help then please do not hesitate to contact us:-
[email protected] or TEL 01202 620955
http://www.biastechnology.com/
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