There is a screw at the bottom of the motor head (flat head) you usually can't see it because of the top rim of the mixing bowl. hard to see and hard to reach, it may also be hard to turn due to "gunk" from mixing stuff (egg butter flour sugar) turn the screw counter clockwise to lower the motor head clockwise to raise it, you may also have the wrong size beater, it is not an uncommon problem, if you are the original owner and you have the original beater it should fix your problem with the adjusting screw, however I am not clear as to your model a 5SSWH would actually be a K5SSWH, which stands for kitchenaid 5 quart solid state white mixer, if this is your model number and you have the correct beater size then the adjusting screw will work to lower the head down, adjust it down using the stir or slowest speed just untill you can hear the beater "Ding" against the bottom of the bowl, then back it off a quarter turn to adjust properly. Hope this helps, let us know
SOURCE: Have a kitchenaid artesian mixer need to adjust
Hi KELLYSERMAN, this should be pretty easy to do by yourself the instructions for adjusting your beater to bowl clearance is in your Owners Manual. I you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150 and select the file listed for your model that appears under Owners Manuals (66): KSM150PSER1 (732.33KB) and save that file to your PC. Turn to Page 14 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance
Tilt-Head models
• Unplug mixer.
• Lift motor head.
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.
I hope this helps! – Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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