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Posted on Apr 16, 2013
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Camera is frozen

On light is "on" but camera lens does not open and it won't turn off

1 Answer

kakima

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  • Nikon Master 102,366 Answers
  • Posted on Apr 16, 2013
kakima
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5 Related Answers

Anonymous

  • 126 Answers
  • Posted on Jul 02, 2009

SOURCE: Lens Cover Error-Lens Cover will not open

You may have dust or some liquid blocking the cap from opening. Take a q t tip and clean cap. Use the q t tip to try to jar cap loose.

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Anonymous

  • 1 Answer
  • Posted on Sep 23, 2009

SOURCE: Dropped the Camera, Lens is stuck open

I already tried posting this but I think it falied. Just in case, here it is again!

I just now fixed my own Nikon S220 (very similar to 210) which suffered the same fate as yours. However, I laid my camera down on a cushioned foot-rest (you could use a couch cushion or pillow on a table) with the lens facing UP, pressed down on both sides of lens front gently yet firmly, and BAM, the lens went back in all the way. I turned the power back on and the camera is good as new (except for the small dent from the fall of course).

I suggest you try this before spending $100 on repairs and/or buying a new camera!

t00nz

CameraR

  • 4738 Answers
  • Posted on Dec 30, 2010

SOURCE: When I turn the camera on , it says "lens error"

If brand new, take it back immediately to the store for exchange. It's defective.

Anonymous

  • 55 Answers
  • Posted on May 16, 2011

SOURCE: Message: Lock lens aperture ring at

You must lock the aperture ring to f/22, so the camera can engage the aperture adjustment lever on the lens. Then, you can change the aperture with the command wheel.

When you change the aperture with the command wheel the aperture ring on the lens doesn't move when the camera actually adjusts the lens aperture.

Take the lens off and locate the aperture adjustment lever on the lens mount.

Unfortunately, this won't work with older AF lenses. So if you are using an older lens, the only thing you can do is change the camera setting to M (Manual) to adjust the aperture on the lens yourself.

Anonymous

  • 436 Answers
  • Posted on Jun 06, 2011

SOURCE: dropped camera on lens and now it wont open

Having a "Lens error" message display on the camera's LCD display indicates a problem with the camera lens mechanism. This situation generally requires that the camera be sent to a Nikon Service Department for repair. Before doing this however, be sure to check these situations below:

  1. One possible reason for this error is if the camera is switched on and the lens unit is prevented from extending. The camera will struggle for a second to extend the lens, then report the problem. Inspect the lens for any obvious obstruction, then turn the camera off, then on again. Usually, simply switching the camera Off then On again is enough to correct this problem.
  2. Remove and recharge the battery. Retest.
If this does not help, then we regret the camera must be sent to Nikon Service department as there are no user serviceable parts on Nikon Coolpix cameras.
I apologize for the inconvenience and please rate me as ' helpful ' if satisfied.

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Getting error message "Turn of the camera, remove the camera lens and turn on the camera"

This is an error due to programming of the camera. The lens is either sticking or not open fully as it should causing the camera to think the lens isn't open at all. I would try to download an update for your camera's software or have it sent in and upgraded.
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My camera won't take a picture, the lens is protruded and would not go in. I am getting an error message, "Lens obstructed".

may be the lens is disaligned.

Try the following
Firts clean the camera and after
1.- Turn OFF the camera and Softtly push the lens
2.- Pull softly the lens hold pulling turn On the camera.

Is important for people who share their knowledge, know your comments.
If the answer is helpful, rate my answers
Sep 19, 2011 • Cameras
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My Panasonic DM-LZ8 has the following problems: 1. It won't turn off properly - the retracting lense won't retract and cover won't close. 2. Ater turning it on a message come up saying...

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

0helpful
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I turn my dmc-fh27 camera and the lens won't come out. it is trying to move but it will not budge and the screen says "System Error (Zoom)".

Warning: This is only a last resort if you no longer have a warranty.

I used a variety of different methods, but here's what worked for my camera. Apparently the lens was just off the track.

1. Turn on the camera, and smack the back against the palm of your hand to get the lens to come out.
2.Hold the lens out until the "error screen" comes up.
3. Take the camera with the lens facing towards you, and use your thumbs to push on the lens.
4. Push firmly until the lens "clicks".
5. Turn off camera, then on again.
6. Hopefully cry tears of joy that you fixed it.
0helpful
1answer

Camera lens cover won't open when you turn the camera on. Says "power off then on" but still stuck

This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck.
Usually lens mechanism needs to be replaced to solve the issue, however, user level try to solve the problem is to tap camera on your palm a few time gently that may release stuck lens mechanism and it start working again, if that does not help then lens assembly will be replaced.
Thanks.
0helpful
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IT FAIL AND IT IS MAKING CLICKING NOISE WHEN I TURN IT ON. IT GIVES ME A MESSAGE "LENS ERROR "

Usually that means that you have a bit of grit in the lens mechanism and the camera recognizes that it is taking too much force to open or close. The clicking noise is the camera trying to extend the lens for use. If repeatedly switching the camera on and off fails, you are at a crossroads. You can send it to a repair facility to have the grit removed (assuming the unit hasn't be come damaged in the process). Or, you can take a substantial risk and try to "help" the lens open or close by wiggling or pushing lightly on the lens mechanism to try to loosen the grit. The risk is that you'll break the mechanism for good. I have taken this risk and won, but it's a chance you'll have to decide to take on your own!
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