SmartHeap error Memory error when syncing with Palm Desktop

I found the desktop program for this at free downloads,its called Desktop Manager and it will add a hot sync for you. Make sure you chose the right model. Good luck.

You will most likely have to reinstall Palm Desktop because either a Shared Library is always in use or it's missing. A reinstall should help.

First, make sure you backup all of your data, including data in any 3rd party apps.
Sync your first Palm Centro with the Palm Desktop software to save the data.
Verify the sync settings in the Palm Desktop software to make sure when you begin syncing with the new Palm Centro, the settings for each application (contacts, calendar, memos, etc.) are one-way sync to the device, or you might end up overwriting the data in your Palm Desktop software with what's on the new Palm Centro.
When you sync your new Palm Centro with the desktop software the first time it will ask you to name the new device. If you give it the same name as the old Palm Centro, all of the data will sync to your new Palm Centro.
Search your computer for a folder with the name "Palm" in it to try and locate the name of your old Palm Centro, so you can name the new Palm Centro the same. When you locate that folder on your computer, it would be a good idea to simply make a copy of that folder as a total backup.

users.dat is created in your named profile directory on the drive in the Palm folder. If it is missing, your computer can't sync properly to the device. Do a backup of your device using the palm desktop, this should recreate the file in your profile folder on the machine.

Can you be more specific?? maybe the error begin in the way you sync (overwrite palm information, overwrite the desktop information, confirm overwrite).

Regards,

i had that problem too. sorry it is bugging you.
i know you probably want to sync your data rught now. So for now try to disable the syncing of documents to go (just for now)
on palm desktop, look for the conduits and temporarily disable the syncing of docs to go. Also ensure you plug in your pda charger as well as the usb cable (I found out this helps through experience) and sync. (Just to back it up)

as for the documents to go, there is probably a file(document) that is generating the errors. please look through documents to go on your palm desktop and remove any file you feel is not necessary. also take note that it is best if your pda has some free memory on it. you may want to save those documents on a disk (If you are not already that is..) clearing up ram made my tx more stable esp during hot sync.

please let me know it that worked for you. i still have some suggestions
good luck and enjoy

First, right click the hotsync button in the task bar and make sure "USB" is selected (assuming you're using USB...).
If that doesn't work, let me know.

You won't be able to do that. Lotus Organizer as well as Lotus Notes and OutHook are PIM some plus e-mail, just like Palm Desktop is a PIM. So you can have the Treo sync with Lotus Organizer AND have the Axim sync with it also it is because there are conduits buit for them. There is a middleware that allows both to talk to one. Now if you can find a piece of software out there that will sync a PocketPC with Palm Desktop, I'm sure a lot of Palm converts would love to know that.

After installing, reinstalling, deleting, hard resets, hitting head against wall... I tried installing the Pocket Mirror conduit as a last ditch effort. An error message popped up saying it could not find the mapi32.dll file. I looked at another PC, located that file in the windows32 directory, copied it to my PC, and I was able to hotsync with Outlook. To test this, I uninstalled the Pocket Mirror and Palm desktop SW, then deleted the mapi32.dll. Installed the Palm 4.1.4 sw, outlook 101 update, plus the conduit update, had same error messages. Added the mapi32.dll to the windows32 directory - was able to successfully sync with Outlook!

It may be due to a permissions issue on the workstation running the hot sync program