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Why is my Kuerig B60 coffee maker not filling the correct amount of water. ie. a cup instead of a mug or 2 instead of 3rd level?

Posted by C Stephens on

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1 Answer

Bob Mitchell

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  • 24 Answers

Your b60 may need to be descaled. There might be scale built up on the water level probes in you machine. I have listed the directions below:


Brewer De-Scaling Instructions
Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70
To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink
PREPARE
Step 1:
Empty the water in the Water Reservoir.
Step 2:
Disable "Auto Off features."
FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar
into the Water Reservoir.
Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

DO NOT USE A K-CUP
, just press the BREW Button. Pour the contents of

the large mug into the sink.
Step 3:
Repeat the brew process without a K-Cup until"ADD WATER"

is indicated.
Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the
Water Reservoir thoroughly.
RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and
water brew cycle. Pour the contents of the
large mug into the sink.
Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew
cycles if you notice any residual taste.
NOTE:
If "DE-SCALE" is still displayed after
completing the procedure, repeat the
descaling procedure above.

Posted on Jun 15, 2013

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5 Related Answers

JadeC

  • 4 Answers

SOURCE: Keurig Special Edition B60

Hello,

I assume your coffe maker used to produce more coffee for each use. Roughly 6 ounces per large cup, and now is only making 3 oz. cups.

If your coffee maker is sputtering and not able to "suck" enough water to fill your cups of coffee it is most likely due to cavitation caused in the little pump due to a stoppage, which is most likely lime or scale buildup somewhere in the pump line.

To fix it, don't take your coffee maker apart. Get a bottle of distilled white vinegar, and pour it straight into the empty water resevoir. Press brew with no coffee pod so you are just running the vinegar through the system. Pour the vinegar out of the cup and back into the resevoir. Add some ice to cool it off. Repeat about 10 times. This should clear out the toughest lime scale clog.

After you notice the cups are filling full of water, Replace the vinegar with fresh water. Run about 5 or 6 cups of fresh water through the system to get rid of the vinegar.

Make coffee/tea/whatever.

Jade

Posted on Jan 06, 2008

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David Shaub

  • 2994 Answers

SOURCE: West Bend 36 cup coffee maker amounts

It's a percolator. Use about 1 heaping teaspoon of coffee per cup. Each coffee pot is different. You will have to adjust the amount of coffee for what you like.

Posted on Jan 04, 2009

Anonymous

  • 2 Answers

SOURCE: Senseo coffee maker

Having dismantled and inspected several of this "strange machines" my conclusion is the following:

There is an oscillating-piston pump inside with in- and outlet valve.
It is energized by a microprocessor controlled circuit for a working time depending on the button selected (1 or 2 cups). The pressure and flow are nearly constant for a perfect working pump.
The pod holder restricts the thruput by its central hole. (E.g. you get now an extra pod-holder with a very small hole for expresso type)

So if you don't get enough coffee it may be that
1) the duty-cycle (timing) of the pump has changed.(not often occurring) no repair, you have to undergo electronic and programming work
2) the pump lost efficiency (cylinder of the pump clogged, piston not working with complete stroke, spring force fadening or just one of the 2 valves leaking) ca be "repaired" after dismantling machine ,extracting pump and taking it apart, success not garanteed - grinding valves is already time spending
so my principle before starting this work is to run the machine without the coffee pod to check the water output, use a new holder with clean central hole, if this works it will be nr.
3) the central hole of the holder is clogged, may be not by limestone, but dried coffee extract (grease) clean with needle or even better with micro-drill

Posted on Jan 06, 2009

haralb

  • 1 Answer

SOURCE: Not getting all the water

Faulty check valve inside the tubing at the bottom of the unit. This is the tubing conveying water from the outlet of the tank into the heater coil prior to going into the coffe basket.
I have the same problem but cannot find replacement check valve.

Posted on May 04, 2009

Anonymous

  • 60 Answers

SOURCE: Partial cup of coffee brewed

Call keurig customer service 1800 cup brew

Posted on Mar 26, 2010

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Related Questions:

0helpful
1answer

My Keurig B40 has three different size cup sizes available, but it dispenses the same amount of water for the medium size cup and the large cup of coffee. It's barely been used so It doesn&am

I realize you think it does not need descaling to to it 'not being used much.'
However you may have hard water and I would think descaling is definitely worth a try. There might be scale built up on the water level probes in you machine.

Descaling Details are listed below:

Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70

To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink

PREPARE
Step 1:
Empty the water in the Water Reservoir.

Step 2:
Disable "Auto Off features."

FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar into the Water Reservoir.

Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

(DO NOT USE A K-CUP)

Just press the BREW Button. Pour the contents of the large mug into the sink.

Step 3:
Repeat the brew process without a K-Cup until "ADD WATER"
is indicated.

Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the Water Reservoir thoroughly.

RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and water brew cycle. Pour the contents of the large mug into the sink.

Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew cycles if you notice any residual taste.
0helpful
1answer

Keurig b60 won't dispense water

Your b60 may need to be descaled. There might be scale built up on the water level probes in you machine. I have listed the directions below:


Brewer De-Scaling Instructions
Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70
To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink
PREPARE
Step 1:
Empty the water in the Water Reservoir.
Step 2:
Disable "Auto Off features."
FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar
into the Water Reservoir.
Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

DO NOT USE A K-CUP
, just press the BREW Button. Pour the contents of

the large mug into the sink.
Step 3:
Repeat the brew process without a K-Cup until"ADD WATER"

is indicated.
Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the
Water Reservoir thoroughly.
RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and
water brew cycle. Pour the contents of the
large mug into the sink.
Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew
cycles if you notice any residual taste.
NOTE:
If "DE-SCALE" is still displayed after
completing the procedure, repeat the
descaling procedure above.
0helpful
1answer

Hi My Kuerig B60 is not filling my cup like is was when I first got it. I have had it for about 5 months. I wait until it is ready to brew and select the big cup and it fills about half way meanwhile it...

Hello - I recommend that you purchase a de-scaling agent, white vinegar works very well. Simply run a cycle with only vinegar (do not dilute). Then run 4 cycles with water only. This should solve your problem.
0helpful
1answer

Water does not always fill cup to desired level ie sometimes only one inch of coffee. Only 4 months old and we have soft water.

Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee
heatman101

-==
=-
0helpful
1answer

My kuerig doesnt release water into cup what could be wrong

Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee
heatman101

][[
\
0helpful
1answer

My coffee maker has the words de scale in the corner or something like that. Also all the lights are not coming on except the one for the most amount of coffee and it just trickles down to not even half a...

Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck
0helpful
1answer

Hello, my kuerig machine is randomly switcing to the menu when i try to brew any thoughts???

Sorry to read about your problem, I hope this helps you out.

you can contact Keurig at 1-866-901-2739 or Keurig.com
You do have a 1 year warranty, and if you are out of warranty. They will give a discount on a new unit.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck
15helpful
2answers

Keurig Special Edition B60

Hello,

I assume your coffe maker used to produce more coffee for each use. Roughly 6 ounces per large cup, and now is only making 3 oz. cups.

If your coffee maker is sputtering and not able to "suck" enough water to fill your cups of coffee it is most likely due to cavitation caused in the little pump due to a stoppage, which is most likely lime or scale buildup somewhere in the pump line.

To fix it, don't take your coffee maker apart. Get a bottle of distilled white vinegar, and pour it straight into the empty water resevoir. Press brew with no coffee pod so you are just running the vinegar through the system. Pour the vinegar out of the cup and back into the resevoir. Add some ice to cool it off. Repeat about 10 times. This should clear out the toughest lime scale clog.

After you notice the cups are filling full of water, Replace the vinegar with fresh water. Run about 5 or 6 cups of fresh water through the system to get rid of the vinegar.

Make coffee/tea/whatever.

Jade
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