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henry chen Posted on Apr 14, 2013

Printhead arror

When turn on the power disply will be showing: printhead arror turn power off!!

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Robert Mc

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  • Contributor 10 Answers
  • Posted on Jan 08, 2014
Robert Mc
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Joined: Jan 07, 2014
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Replace the print head.

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Hp 6180 all in 1, the screen shows 83c00020. It keep shuttung off in a loop .please help

The error code 83c00020 appears when the printhead of the system fails. Fix the error by resetting it and changing the printhead of the printer. Follow the steps below to fix it.
Step 1: Turn on the printer and remove the power cord from it.
Step 2: Leave the printer for 60 seconds.
Step 3: Connect the power cord back to the printer.
Step 4: The printer should turn on automatic
Step 5: If the printer does not turn on automatically, then do it manually.
Step 6: Open the cartridge access door.
Step 7: Remove the printhead out of it and keep it aside for recycling.
Step 8: Buy the original printhead accessory from the HP website.
Step 9: Replace the printhead and close the cartridge access door.
Step 10: Following the above steps should have fixed the error.
For Support Call Our Toll-Free 1-866-293-9220
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The Lt Cyan printhead may have been damaged by the paper jam.

I recommend removing all the printheads and power cycling the machine (turn off then back on) Install the printheads and check that each one says OK. Replace any that show recover or bad. (HP will replace free if it is under warranty - return it to the store you purchased it from)
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