Light is on and water is filled but no steam is coming out?
Try salt in the water, booklet in mine recomends salt to create steam, but don't add too much or you'll end up with a mini giser!!!
Hope this helps, if not, it's possible that the heating element is bad. Try the salt, then turn on for 1/2 hour or so, remove the cartridge from the water resivore and slowly stick a finger in to see if the water is hot or cold...
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