Question about Sony STR-DE597 Receiver

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Sony STR-DH130 - display message "PROTECT" then shuts down.

Posted by Anonymous on

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Anonymous

SOURCE: SONY STR-DE675 RECEIVER

Protect mean that the speaker wires are touching eachother or that one of your speakers are blown and it is shorting out the receiver.

Posted on Dec 24, 2007

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Anonymous

  • 3 Answers

SOURCE: code for sony receiver model str d565 protect mode

If you need support you can log into:
http://esupport.sony.com/US/perl/support-contacts.pl?mdl=STRDG510

for free tech support on sony chat line

Posted on Jun 02, 2008

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Anonymous

  • 8546 Answers

SOURCE: STR-DE475 receiver flashes "PROTECT" when turned on

Protection is usually a sign of overheating or something is wrong at the power amplifier's output.

Theory: Protection is a delay and sometimes an internal test to allow the electronics to stabilize during power up before they are allowed to interact with the speakers. The most common cause of it remaining ON is that a speaker cable pair is shorted. Some isolation is required...

1. Turn the Power OFF.
2. Disconnect each set of the speaker wires that are directly attached to the receiver. Mark them so you remember where each one went. pay special attention to which conductor is on "+" or "POS" and which is on "-", "COM" or "Ground". You may elect to disconnect them one pair at a time if your sytem is complex and you don't want to lose track of where things were.

Turn the Power ON. Is the "Protect" indication gone from the display?
--------------------
If YES, you have a shorted speaker wire or speaker. To isolate the specific cause:

1. Turn the Power OFF.
2. Attach ONE speaker wire pair at a time and test it by turning the Receiver ON. When the "Protect" light returns you have isolated at least one of the cause(s). Disconnect the defective speaker cable and continue isolation of all speaker cables. Visually examine the cable at both ends for frayed wires that could touch each other or contact metal on the receiver or other objects.

To isolate further within the cable/speaker pair - disconnect the speaker end of the cable on the failing path. Try another cable that you know works, or at least one that doesn't cause Protection to stay on.

If you're electrically savvy and have a Digital Volt/Ohm Meter you can troubleshoot the short(s) with it.
-------------------------

If NO, there is probably an internal problem.

Is it solid or does it come on after the Receiver has been ON awhile.
It could be overheating.
Is the unit hot to the touch?
Is there a cooling device (fan)?
Is it stopped or clogged with dust?
Is there adequate ventilation around the unit for air to flow?
Clean any ventilation slots on the top and bottom of the unit.
Avoid stacking components that produce heat under an amplifier or receiver. Their heat rises. Also keep them away from other heat sources like like home heating vents and radiators.

Problem solid and NOT related to the speakers or heat: internal malfunction.

Let me know.

Posted on Apr 02, 2009

ginko

Ginko

  • 19396 Answers

SOURCE: stuck in protect mode

Protet mode is a special diagnostic mode that starts when a fault is detected.

When in protection mode the unit is prevented from starting by protection circuit, so to prevent further damage.

Check the speakers and speakers wiring, a contact in speaker wires, or faulty speakers can send the unit in protection.

Try unplugging power cable for one hour or so. then connect cable back and see if you get rid of protect state. Sometimes accumulation of electrostatic charges inside circuit capacitors can kick in protect mode. In that case unplugging the unit from main for some times can get rid of electrostatic charges, and reset circuits by draining power completely.
If that was the problem, you will not get Protect when plugging back power cable.

If you do all the above and still get Protect, then there is a real fault.

In that case the unit may be disassembled and tested to find the fault.

If that is the case I suggest contacting the manufacturer at the number listed on the owners manual, or asking a quote on repair to a local technician.

Posted on May 29, 2009

smarthome2

Frank Fulton

  • 1114 Answers

SOURCE: my sony str-de485 is displaying a

Receiver say's "Protect" or turns on then off posted on Dec 13, 2009
MessageRate.ThreadID = 3632423; MessageRate.ProductID = 0; c81ea4d.jpg smarthome2
Rank: Guru
Rating: 88%, 432 votes

The most common problem found on FixYa for Audio Video2_bing.gif Receiver's is:

My receiver say's "Protect" or turns on then off. What's wrong? Seven times out of ten it is a shorted speaker or speaker wire2_bing.gif. To determine your exact problem, the first step is to disconnect all speaker wires "at your receiver" Next: Turn the receiver back on. If your receiver still says "protect" or turns off, it needs to be serviced. If your receiver stays on; reconnect your speakers2_bing.gif one at a time and power back up after each speaker. You may find that after reconnecting all speaker wires it works! Most commonly the small braids of wire from the + to the - have touched and have caused the problem. In some instances, you noticed the problem only when turning the volume up. either way, make sure the exposed wires to your receiver are no longer than 1/2" long and are completely under the screw down terminal or slide in. When you've found the wire or speaker with the problem, your receiver will go back into "protect" At this point, disconnect the wire from the speaker at the speaker that may be causing the problem then test again.* Note* Make sure speaker wires do Not touch each other as this Will cause a short! If you turn the receiver back on and it stays on, you now know the problem is in your speaker itself. To test your speaker, you will need a multimeter. Set it to ohms resistance and touch the speaker terminals, if there is a short internally the meter will read "1......" If it's an analog meter, it will peg to the right. There's your problem. Now, within any speaker there are quite a few possibilities as to what could be causing the problem. Most common is a blown coil and the speaker needs to be replaced. Some speakers have internal crossovers (usually floor standing speakers2_bing.gif) and may have a shorted or burnt board (usually very visible brown burn marks on the board) and can possibly be repaired if your handy with a soldering iron. Now, if you disconnect the speaker wire at the speaker and it still says "protect" Check your wire for the obvious cut or nail thru the wire if possible. If your system has wiring that runs behind walls, you may need to use your meter again. Disconnect the wire at both ends, keep the ends separated, put your meter on ohms resistance and touch probes to the + and - wires at one side. If the meter pegs to the right or reads "1...." the wire is shorted and needs to be replaced or repaired at the short. Hope this helps.

Posted on Feb 28, 2010

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Help

check/replace your speaker wires. If a wire came loose, it will go into "protect" mode and shut down, to protect from a short circuit.
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