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YES YES YES YES YES YES YES there is a solution if that is the r3 thing. There is a menu button and the menu button has four arrows around it right??? Yeah, well, press the arrow pointing west to change the flash's power. And if that doesnt work just press the up button instead and that should bring you to a menu or something where you can change what kind of picture the camera will take. At least, thats what i think...
Yjis is a lens mechanism failure
May be dust getting in or a bump[I appreciate you are not aware of doing so]
Try and see if the vacuum nozzle will suck out any grit thar may have got in.
Failing that there us nothing more for you to do
Except throw your self onto the mercy of of the customer support line at Ricoh