I had this problem my self, but here is the solution.
The sansa is really picky about Movies first you need to make sure you have the right File, I've only been able to get AVI to play on the fuze second, go on to SanDisk's web page and get the Firmware update here http://forums.sandisk.com/sansa/board/message?board.id=sansafuse&message.id=210
There is also a converter that is offered by SanDisk that is rather handy.
hope this helped
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