UNABLE TO LOG ON TO LAPTOP

if you do not have a computer the hotel you are at should do it at front desk for you. otherwise you pull up your reservation on the computer and it will let you print the pass 24 hours before your flight takes off. look for a little tab that says boarding pass then print.

You didn't post the Acer Model number. You can find a User Manual here: http://www.acer.com/worldwide/support/

You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/ http://67.20.82.163/

Did you enroll your finger print first?
If not, log onto your account, and start the protector suite
go to the passport section, and set up a passport for your account.

Sorry if this isn't very clear, but I don't have the suite anymore, I'm running windows 7 on my t2300

You have to first log into your account manually and by going to fingerprint application save you finger print within that application and then it will automatically get associated with you account and then only it will work

www.hp.com...good luck

what kind of software your are reinstalling?

ok.. please update your related drivers firstly.. but the actual trick is to go

Manage add-ons, and find your related add-on for Explorer (DigitalP in my case on my HP Laptop) and ENABLE it..

also right click My computer on your desktop, then click Manage,
then find and load Biomethric Authentication Service, under services.. (DPHost in my case)

i am almost positive in most cases, enabling your digital finger print reader on MANAGE ADD-ONs secction must help..

I am guessing this VPN is something work related and not a VPN you setup yourself?? If that is the case your company's VPN access will not allow you to pass from there network back to yours which is why you are unable to print to your local home printer when connected to VPN. You might could run it by your IT staff and see if they will allow connection and help you set it up. If not then simply email the docs to yourself and then print them out after you are finished using VPN connection.

Hope this Helps
TankMurdock

If you have a Finger Print scanner (on select models), it may have failed, if you do not have this device , you may have installed malware - try rebooting and after you see the Acer screen start tapping F8 to get to speacial boot menu - choose Safe Mode and see if you can log in. If still unable, you will have to perform a system recovery - Acer provides an alternate way to recover - when you start the computer you see the Acer logo screen - after this displays hold down the Alt Key by the spacebar and tap the F10 key at the top of the keyboard once or twice - this will start the Acer E-Recovery program - follow the on screen instructions.