Question about Philips DCP851 Portable DVD Player

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My philips portable dvd player says "wrong disc" when trying to play a dvd. whats wrong?

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Marco

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The lens isnt reading the disc get a lense cleaner n run it twice that should solve the problem

Posted on Apr 15, 2013

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5 Related Answers

Anonymous

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SOURCE: WHITE SCREEN

Our Philips PET702/37 Portable DVD player has white screen, when i press the screen appears the image. please help me. thanks

Posted on Aug 28, 2008

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Anonymous

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SOURCE: Philips Portable DVD Player PET 730/98 Unlock Code Needed!

Philips PET730/05
Using remote control
Setup
Down arrow
Down arrow
Right arrow
212225 (you won't see anything!)
Left arrow
Down arrow
should now show region code box
Enter 0
Setup to save

Posted on Apr 09, 2009

Anonymous

  • 192 Answers

SOURCE: philips 622 dvd player

Its time to clean the reader, thats a little laser eye in side the unit. that gets dusty, buy a cleaned disk, follow instructions, I bet ya this helps. DFD

Posted on Apr 11, 2009

Anonymous

  • 814 Answers

SOURCE: dvd player will not reconize a dvd when trying to play

Try cleaning the dvd compartment of all dust and debris with a can of compressed air. Check and make sure all the dust and debris is cleared of the laser transport and lens. Use cotton swabs and small amount of isopropyl alcohol to clean off the laser lens and tracks and gears of the transport . Use a cotton swab with a small amount of alcohol on the tip to clean the laser lens. Rub the swab gently across the lens, until it appear bright and shines. Use the other side of the swab to remove any excess moisture from the lens. Use cotton swabs to clean the rails and gear of transport. Applie small amounts of alcohol to the tips to loosen caked on dust or dirt. Use compressed air again to clear the dust and debris from transport area. After the through cleaning. Try the player again, using a dvd to see if the operation returns to normal. If not, try resetting the dvd player to factory setting. You can do this using the on screen menu to go into the settings. Use the remote control and press the settings button. Use the up and down arrows to highlight the preferences section and press enter. Once in the sub-menu use the up and down arrows to highlight the default function and press enter. This will have reset the dvd player to the factory settings. Now try using a dvd to test the player to see if it operates normally. If it does not play normally, you may have a proplem with the spindel, check it to make sure its is making good contact with motor, if it appears loose, applie a drop of super glue to snug up the grip. After it dries completely. Test the player again with a dvd. If the unit still fails to operate normally, you may be having problems with either the drive motor or the power supply circuits. For these problems you need to contact a service center. They will have all the service information to troubleshoot these problems properly. You can call Phillips customer support at this telephone number 1-888-744-5477. They will be able to tell you how to get the dvd player tested and serviced. I hope this information helps you with your problem.

Posted on Jun 01, 2009

kirtec auto

  • 1348 Answers

SOURCE: my dvd palyer shows NO DISC for any disc i want to play.

the laser is probably no good or the tiny motor that spins the disc is no good.there is a clamper assembly that goes in the hole in the disc.turn it and see if it spins freely.there is a bronze bushing on the top of the motor driving it ,and a small drop of light oil on the bearing will make it work again if it is gummed up..if the motor does not get the disc speed from 250 to 600rpm,fast,the laser does generate the proper info and the computer says error.yes the motors can be replaced,but the cost is as much as a new one

Posted on Jul 03, 2009

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2 symptoms; don't know if they're related or not. For some time now, when trying to watch a movie on my small screen Coby Portable DVD player, it will play just fine for about half the movie, then...


I'm sorry that the DVD player is not playing discs are expected. Based on the information you have provided, it appears that the Lens head of the DVD player is dirty. I suggest that you use a lens cleaning disc to clean the lens head and it should resolve the issue.

Thanks for understanding.
Please let me know if the issue persists.

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Can I change the region on our phillips PET714 portable dvd player that my inlaws gave my kids? It says "wrong region" for most of their dvds. It is 2nd hand and didnt come with any instructions.


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Says loading disk and then says wrong disk everytime. tried several different dvds. always the same answer!


The DVD portable player and the DVD disc came from the same countries?Ur DVD portable player and DVD disc u are using might have the wrong region DVD disc format frequencies.Like PAL frequencies only play Euroupean,Asia,Middle East,Austriala and Africa products.NTSC frequencise play only USA,Canada and Mexico DVD Disc products.

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Cannot read disc


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I had the same problem but I solved buying "Laser Lens Cleaner " Philips Magnavox after 3 attempts the DVD starts to work fine again. First only 3 min, then 10 min and now the entire CD cleaner and after I left the CD cleaner for 15 min I tried to play the DVD and WORKS!!! perfect!!!

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