The beater bar will not turn and there is no obstruction. I have taken the bottom off and the belt is still on there. How do you take the top off the head to see if the belt is off?
SOURCE: beater bar on Dyson upright won't turn when handle is lowered
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
SOURCE: beater bar motor will not engage
Check your clutch to make sure it's engaged. There should be a knob on the foot of the vacuum that can be turned to stop the roller.
SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
SOURCE: Dyson Animal 07 beater bar not spinning - belt not broken
if your unit has a clutch it maybe that it is in the off position or the motor belt is broken your unit has to belts if its a clutched model
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