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Posted on Mar 06, 2009
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Noritz 0631x water heater

Sometimes it works, somtimes it doesn't.
Get error code 11.
what could it be?

its driving us crazy!

even the plumber doesnt know what the problem is.

please help!

2 Answers

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  • Expert 73 Answers
  • Posted on Aug 14, 2009
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The error 11 means ignition failure. It's most typically caused by insufficient or interupted gas supply. If you are on a propane system, check for a sticking gas regulator. Your gas line should be sized according to the Uniform Plumbing Code, and it should have a minimum 3/4" inner diameter on all piping connections.

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  • Expert 234 Answers
  • Posted on Mar 15, 2009
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I guess this a gas heater.You need to look at the manual to find out what code 11 is.It could be misfired or tempture to high.Give me a litte more infor.thanks

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Noritz: Tankless Water Heater. I have an error code 99 on my Noritz tankless. How do l reset it please?

Remove the bird's nest in the flue.

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My noritz water heater: error code: 11. It is an N-0931m. Thanks

Code 11 is ignition failure.
Ensure that your gas is turned on.
Start by checking the vent system to ensure there is no obstruction or separation in the vent system.
Second I would recommend flushing the water heater with vinegar or Rectorseal Calci-Free. Calcium and scale build up in tankless water heaters can cause several failures that are not directly related to the specific code displayed on the heater.
If the problem persist I would look for a plumber that is familiar with tankless water heaters.
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Resolving an error code 51 on Noritz nrc98-dv lp tankless water heater

I need the full model number of the water heater to pull the manual on it for you.... so far only an error code 61 is shown. sometimes a 6 can look like a 5 on a digital display if it's a 6 then error code 61 is bad fan motor or printed circuit board that sends power to the fan motor.Get me the full model number, we can go from there
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I have a Noritz tankless water heater (model n-132m). I am getting an error code of 71. What does that mean?

The Noritz Manual shows fixed for the following error codes:
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21
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For all other codes this is the recommendation:
Contact our sales agent if:
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Sometimes the hot water just goes cold

Here are a couple things to look for:

1) flashing burner light - a flashing burner light indicates the unit is getting an error code
common error codes:
A. continuous flashing - ignition failure or abnormal combustion; look for visible water in the machine indicating a leak, check gas pressure, debris or buildup on flame rod/igniter plug, or clean unit with compressed air
B. 3 flashes - error 16, abnormal outlet water temperature; typically this code indicates you'll need to descale you unit
C. 4 or 5 flashes - exotic error codes; you should contact Noritz technical support to deal with these codes

2. If there is no flashing code, try increasing the hot water flow. In the summer time you typically use less hot water; this can result in intermittent operation of your tankless heater. Increase water flow by either: A. cleaning your showerhead and removing scale deposits B. widening your flow restrictor C. Remove your flow restrictor in the showerhead

3.If none of these resolves your problem, you probably have debris in your flow sensor. Contact Noritz technical support for a walkthrough on removing debris from a flow sensor.

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Im getting error code 11 and it wont fire

hihpoe i can help check gass valve is open press power button to turn off open hot water fixture and turn back on if this dose not work conntact your dealer best of luck pete
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Noritz Tankless error code 16

The trick with these hot water heaters is to keep the filter screen clean and flush the system with CLR periodically. Code 11 is ignition error. Is your gas valve turned on?
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Noritz tankless water heater gives error code 11

This worked for me in the same situation. There is a filter inserted into main gas/ water control valve that senses water flow restriction. The sensor is connected to the gas valve. If it senses inadequate water flow it tells the gas valve to shut down so the water in the heater won't boil. Very expensive part. If you do find the filter clogged, a sediment water filter shoud be install on the inlet side of the water piping.
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Noritz tankless water heater not producing hot water

I called Noritz error code 16 is a overheat problem. Noritz say's to flush your coil with vinegar or CLR.
Use a small pump to recirculate the CLR or vinegar through the system for 45 minutes and flush with fresh water. This worked for me.
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