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You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.
Providing that you ripped off the seal and put your black cartridge and put your cartridge in correctly, the most likely thing is the printhead. Remove your cartridges, remove the printhead by grasping the sides of it (thumb and index fingure) and under a tap of slow warm water for about 5 minutes or earlier if the water dropping off the bottom is clear, and dont aim at those silvery things. Give it a tip and a filck to get the water off, and never touch those contacts on the back. Put everything back, lever down, and hopefully things start working. If unsuccesful, the next step, prior to buying a new printhead is using a knife stroking downward on the carriage contacts (the ones that your printhead pushes up against) a couple of scrapes per column. This last thing for me is usually related to what I will call a **** back where for example the yellow cartridge sucks up blue ink (that is drooling on the bottom of the print head), and I have a number of disbelievers, but I have this more than 5 times. The last, is to pony up $50 for a new printhead.
On Canon that error means the printhead is bad, nothing to do with the inks. The translation from Japanese to English made the error confusing. You need to buy a new printhead, the part number is on the side of the printhead and starts with QY6-
Sounds like you need a printhead, QY6-0064-000 around $40.00. The only other thing that could do that is the purge assembly if it's not cleaning the black part of the printhead properly.
You may need new print heads. They are around $50. Or, you could do this: Take the print head out of the printer, and run warm water from the tap (not high pressure), over the ports for about 5 minutes. Ink will drop out of the jets. Dont touch the electrical contact end of this head. This may clean the head enough so it works again. If not you need a new print head.
First you open the thing up, there is a button on the right side. The printer, if on will center the carriage. Remove your cartridges. There is a grey lever on the right, lift it up. Between your thumb and index finger, grasp the pring head and pull it up out of there. Dont touch the contacts at the back. Run it under warm water for about 5 minutes or until the water dripping off the bottom is clear, slow running water, and dont aim it at those silvery things. Give it a shake. Put it back in there, lever down, cartridges in, and hope for the best.
SOLUTION(S): Reset the Sheet Feeder Gears If the power fails while the paper is feeding or during a print job, the paper feed gears will lose their proper alignment. The reason is that after the power is restored the paper feed gears will attempt to return to the home position, which may not be possible if the paper stop cam is not in the correct position. PROCEDURES 1. Remove the sheet feeder from the unit. 2. Remove the sheet feeder motor from the sheet feeder assembly. 3. Remove the drive gear from its spindle. 4. Realign the lifting tray gear and paper stop cam gear. 5. Reinstall the drive gear and sheet feeder motor. 6. Reattach the sheet feeder to the print unit. 7. Reassemble the unit.
I had the same problem. My 4 year old MultiPASS MP700 started banding magenta stripes across everything I printed.
I suspected the cyan printhead was clogged because the printhead tests showed two of the cyan columns as half missing.
Canon was less than helpful. I went off of my suspicion that I needed a new printhead. I found one from an online supplier for 50 bucks...better price than a new printer! I put the new print head in and it works like new.
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