Thomas Lee Posted on Apr 05, 2013

Some 3Com NBX telephone 3102's can access paging but has no audible

Changed the system IP and now some telephones cannot page. We can hear it access the paging system but no audio comes out. Thought it could be a switch issue with multi-cast however some phones work on either switch so that can't be the problem

1 Answer

NBX_Tech

Contributor 58 Answers
Posted on Nov 12, 2013

NBX_Tech

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Joined: Jul 26, 2010

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If the system is in "IP on the Fly" mode you will need to add IP's to the IP pool on the system. If you aren't using any remote phones you can put the system in "Ethernet only" mode and you won't need to worry about the additional IP's. Also, ihave seen problems where you need to make sure that IGMP snooping is enable on the switches for paging to work.

5 Related Answers

Anonymous

Posted on Feb 18, 2008

SOURCE: Random crashes of 3Com NBX V3000...

Call 8008763266. Also check 3Com Primus Knowledgebase for savecore procedure.then check nboss.log.

3Com NBX Support Team

Anonymous

1 Answer
Posted on Apr 15, 2009

SOURCE: Robotic voice

I had a similar problem at a customer and I returned the NBX for a new one. Research had suggested there was a problem with the ethernet controller.

Anonymous

1 Answer
Posted on Feb 16, 2010

SOURCE: We have a 3Com NBX V3000. The building our office

This was a rather simple fix. When I was speaking about the NBX V3000, I was talking about our 2U NBX Chassis which holds the line card. When our phone system was installed I wasn't shown the 1U NBX V3000 "Brain". I thought everything was contained in the chassis. Long story, short, I restarted the 1U "Brain" and the system came back up with 5 minutes.

Anonymous

57 Answers
Posted on Dec 02, 2011

SOURCE: My NBX V3000 suddenlny is frozen.

upgrade to 6.0.64, 6.0.63, or 6.5.22p05 or p03

Anonymous

57 Answers
Posted on Jan 14, 2012

SOURCE: My home ATT Uverse phone

This is an AT&T problem. Good luck getting them to change the DTMF settings on your U-Verse box!

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Some 3Com NBX telephone 3102's can access paging but has no audible