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Posted on Apr 05, 2013
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Plush carpet setting on vaccuum?

Is there a setting for plush carpets on a dyson ball dc 41 vaccuum cleaner?

1 Answer

  • Official Brand Answer 2,572 Answers
  • Posted on Apr 11, 2013
AskDyson
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Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at [email protected] and one of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

5 Related Answers

Anonymous

  • 1673 Answers
  • Posted on Jan 09, 2008

SOURCE: dust blowing out of my vaccuum cleaner

Usually when dust is blowing out it is caused by a clog, either the hose, or the dirt inlet down by the brush roll is clogged. Check them and clean them out and you should be ok.

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Anonymous

  • 1 Answer
  • Posted on Jul 30, 2009

SOURCE: Bissell carpet cleaner won't spray water on floor setting

I have the same problem, can someone help.

Thanks

dumfriesdon

Dyson Solutions Dumfries

  • 102 Answers
  • Posted on Oct 25, 2010

SOURCE: The carpet brush on my

Next to the power switch is another button, this switches the brushbar on and off. The brushbar can be turned off for hard floor surfaces so as not to scratch them

Anonymous

  • 1 Answer
  • Posted on Aug 19, 2011

SOURCE: Right out of the box,

I found the fix for the dc 33. Open up the cover to the beater bar. look at the cover. You will see many small triangles. Look very closely for a small rubber strip that runs along the edge where the triangles are. It is kinda hard to see. Once you find it remove it. Now on the vacuum itself there is another strip. This strip is very similar but a little longer. Remove that strip. No more **** noise whalla. The perfect Dyson!

Ben Radtke

  • 3 Answers
  • Posted on Nov 08, 2012

SOURCE: My dyson vacumn is hard to push on carpeting. How do i fix it?

my dyson dc17 animal had become nearly impossible to push on carpets. I did some research and somewhere on this forum i saw that someone mentioned replacing the roller.

sure enough i found that my roller was warn down to nubs (vacuum is probably 8 years old, and gets used nearly every day)

I replaced the roller and WOW! it feels like its self propelled now. HUGE DIFFERENCE.

thanks for the help!!

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Dyson 33 wont push on plush carpet

Hi there,

I'm sorry to hear you're having difficulty using your DC33 on this particular carpet. If you haven't already contacted our Helpline, I'd encourage you to do so, as we'll be able to discuss other options which may be more suitable for your needs.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
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The Dyson 33 will not move over my plush carpet. Even a strong young man could barely move it. What can I do?

Hi there,

Sorry to hear you're having difficulties using your DC33 on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/DC33_US_manual_161210.pdf

You might also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend using suction only on certain types of plush carpeting.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to answer your questions. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service
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I just installed new carpeting and the vacuum makes deep tracks ( 4 of them, corresponding to the grates on the underside). They are so deep, I am concerned it will score or even cut the carpet. There is...

Hi there,

The tracklines left by your Dyson are caused by the revolving brushbar grooming deep into the carpet pile to dislodge trodden in dirt, grit and animal hair.

However, you may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of plush pile carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support
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We just installed new plush carpet and my Dyson Animal will not push forward in it. I can pull it backward but, no way can I push it. The front end seems to just dig in. It is terrible. It is a DC...

Hi there,

I'm sorry to hear you're having difficulties using your DC14 on this particular carpet. We'd strongly advise contacting your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of plush-pile carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support
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