Question about Schlage Camelot Deadbolt Keypad, Satin Nickel #BE365VCAM619

Open Question

Door won't open!!

I have a camelot deadbolt keyless entry lock. The door isn't deadbolted, but it won't open! We are unable to open it from the inside or the outside. The thumbturn still turns and the keypad lights green and accepts the code, but nothing happens when the deadbolt is turned. Any suggestions?

Posted by Anonymous on

Ad

2 Related Answers

Coaltowner

  • 963 Answers

SOURCE: Cannot get deadbolt to return all the way to allow

To determine why your lock is beeping abnormally, please follow these steps:

Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).

Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?

I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.

Good luck--and please provide feedback if this helps!

Posted on Nov 08, 2011

Ad

Coaltowner

  • 963 Answers

SOURCE: Schlage keyless deadbolt BE365PLY716 Will not

Your problem sounds like an internal mechanical one. Schlage has a lifetime warranty against mechanical defects and a 1 year warranty on the electronics, if you are the original owner. Just so you know.
Here is the contact information for Schlage:
http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Please contact them. Hope this helps!

Posted on Feb 24, 2012

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need a video how to program my keyless entry deadbolt lock


Which manufacturer made the keyless deadbolt lock? Make sure that the batteries are good in the unit.

I have an older Weiser Powerbolt deadbolt lock that is programmed by taking off the cover on the inside of the door. This model has handheld remotes and the keypad. Inside there are three yellow buttons. Two match the cover's lock and unlock buttons. Press and hold the third button (in the center of the set of buttons). Then enter program in the code within a few seconds and press the enter button to set the code. If the unit beeps again, the code is set. If the unit doesn't beep, retry from the press and hold the Program button step.

Another model of the Weiser Powerbolt lock has the Program button either on the top left or lower right hand side of the board (depending on the way the door opens) under the cover. Press the Program button once and then enter the 4-8 digit code. Press the Lock button to set the code. If you hear a long beep, the code was accepted; otherwise try to program your code again.

Kwikset Powerbolt locks are programmed the same way as the second Weiser Powerbolt described above.

Kwikset SmartCode locks have their Program button in the center of the bottom of the control board. Otherwise the programming is the same as that given above for the second version of Weiser Powerbolt locks.

MiLocks have three buttons in a horizontal line. The left-most button is the Set button. Press this then enter the code followed by the Unlock button. The code must be entered within 5 seconds of pressing set.

Baldwin Hardware's Boulder series of keyless entry deadbolts are programmed just like the Kwikset SmartCode units.

I don't know of any videos. Most manufacturers do have PDF files with the programming instructions.

I hope this helps. Please add more information about your deadbolt for extra assistance.

Cindy Wells
(I end up replacing the batteries often on the lock I have; it seems like they last 6 months or less.)

Oct 20, 2013 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...

1 Answer

Need schlage deadlatch part replacement


Go to this link: http://www.schlage.com/en/home/products/products-hardware-accessories.html
Browse door hardware parts and decorative entry door accessories from Schlage.

Locksmith Hamburg NY 716 646 8383 24 Hour Locksmith In Hamburg NY

Aug 08, 2013 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

I purchased a schlage lock and the deadbolt won't


Check for clearance between the deadbolt and the striker plate in the jamb

Jan 19, 2013 | Locks & Locksmithing

1 Answer

We have a garrison keyless entry deadbolt lock with remote entry. when we press the unlock on remote it locks and when we press the loke button it unlocks. If we press the onlock button on keypad it u


If you remove the inside housing from the door, and look inside on the left hand side of the circuit board, you will find a slot marked "L R".
Slide the switch to the opposite of what it is set for. This will solve the problem.

Jan 14, 2013 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...

1 Answer

Key turns freely in deadbolt, but suddenly won't engage the lock


get in a locksmith ( possible ******* entry attempt damaged the tumblers)
or
replace the lock unit

Nov 20, 2017 | Locks & Locksmithing

1 Answer

When I install new batteries it won't stop 'squealing'...what could be the problem? Ugh - I can't even use it like that!! thanks!


It was a Garrison - I've since learned that the problem was it was screwed a little too tight and was pushing against the circuit board. I took the back off (where the batteries are) and loosened the screws a little and the squealing stopped!
(Posted to clear the "unanswered questions" and share with the community)

Nov 25, 2011 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...

1 Answer

Is the keyless locked affected by condensation? IE - 40c weather?


Well, it's battery operated, and batteries don't do so well in -40 degree temperatures. So, yeah, even with the batteries on the inside, a lot of cold is transferred. The cold doesn't do much for the internal mechanical movement of the lock, either.

Aug 06, 2011 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

How do I program in another 4 digit code for entry?


I'm providing a link to the video which explains the programming process:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Apr 21, 2011 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

Weiser powerbolt worked well for several months but now is not reliable anymore. Changing batteries did not help. It sounds like it is locking but sometimes fails to lock...we cannot trust it anymore


Hi... You have too be sure that the deadbolt is free when it go inside the deadbolt hole... however this system is very low power and the (over torque clutch) will sleep if the deadbolt it's not completely free.
Also if you try to open the door before you unlock it, you may block the the deadbolt inside the deadbolt hole. Take care too unlock the door before open-it...

Good lock or good unlock

Feb 05, 2011 | Weiser Lock ED1460X3VKD Powerbolt 1000...

1 Answer

Weiser keypad deadbolt lock deadbolt does not move when motor runs


Hi... You have too be sure that the deadbolt is free when it go inside the deadbolt hole... however this system is very low power and the (over torque clutch) will sleep if the deadbolt it's not completely free.
Also if you try to open the door before you unlock it, you may block the the deadbolt inside the deadbolt hole. Take care too unlock the door before open-it...

Dec 30, 2010 | Weiser Lock POWERBOLT ELEC DEADBOLT

Not finding what you are looking for?
Schlage Camelot Deadbolt Keypad, Satin Nickel #BE365VCAM619 Logo

Related Topics:

252 people viewed this question

Ask a Question

Usually answered in minutes!

Top Schlage Locks & Locksmithing Experts

JOHN LAPIER

Level 3 Expert

2601 Answers

Mike

Level 3 Expert

4369 Answers

Cindy Wells

Level 3 Expert

6163 Answers

Are you a Schlage Lock and Locksmithing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...