Logitech QuickCam Pro 9000 Web Cam Logo
Posted on Mar 05, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Does not work on Windows Live Messenger.

I love this cam because it works great with AIM which is on of my instant messengers that I use almost every day. I also use Windows Live Messenger and it does not work for some reason. When I am chatting with friend and family, it keeps giving me this error saying "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again". I have unplugged my quick cam 9000 and plugged it back in and it still says that error. I check to see if anything else was connected to my cam, but nothing was currently in use. I have tried looking at my Windows Live Messenger settings and tried to open audio and video setup and it keeps saying "we are unable to run audio and video setup". I searched online to see if there was a driver for this specific Windows Live Messenger, and other info I could find. I found that many other people are having the same problem. Please help.

  • Tim Abrahamson Mar 22, 2009

    I experienced the same problem and it happended when I downloaded the newest version of Widows Live Messenger 2009 Build 14.0.8064.206. Up to that point the camera worked perfectly. I'm still looking for solution.

  • Anonymous Apr 04, 2009

    Same problem. WLM2009 will not allow me to set up my audio/video tools.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Nov 06, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Nov 06, 2009
Answers
1
Questions
1
Helped
693
Points
1

I can see my picture on the audio and video settings but it comes up with a red x when i try to send my cam to someone on windows live

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Expert 8,637 Answers
  • Posted on Jul 01, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jan 02, 2009
Answers
8637
Questions
0
Helped
2739993
Points
514

Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Ad

2 Related Answers

night71

Lyle Siemens

  • 328 Answers
  • Posted on Nov 20, 2007

SOURCE: logitech quickcam chat live video

Broadband will work better and smoother for sure. If the cam has a mic, then it would work for almost any chat system you can get. You will get both video and audio.

Ad

Anonymous

  • 8637 Answers
  • Posted on Jan 12, 2009

SOURCE: Won't work with AIM instant messenger; won't install

AIM is having problems with video. Try Skype or another messenger to communicate with Family and Friends. Here is info to setup Audio and Video. Send on to them also.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I can not get the web cam to work

Instructions1 Take pictures independent of communications software on the Windows version of the netbook by using the webcam without connecting to networking software. Click the "Windows Start" menu and click "Acer Crystal Eye Webcam" in the Programs list. The webcam application should open and the camera should produce an initial warmup image. Use the buttons on the control panel to adjust image size or take photos.
2 Use the Instant Messenger program on the Acer Linux-based laptop or netbook to work the webcam. The Acer Instant Messenger program is available in the Connect folder on the Acer laptop's desktop screen.
3 To send and receive live video and pictures using your webcam on an Acer laptop, work the webcam through individual communications software, including Skype, Windows Messenger, Yahoo Messenger, AOL Instant Messenger, or Google Video Chat. Open your selected communications software program and click the webcam button to work your webcam.
Thanks
tip

How to Use Windows Live Messenger for Beginners Want to start using Windows...

How to Use Windows Live Messenger for Beginners Want to start using Windows Live Messenger? Learn more about its most basic functions so you can chat with family and friends right away! How to Send an IM with Windows Live Messenger Ready to use Windows Live Messenger? This illustrated tutorial will show users how to send an instant message with WLM. Adding Friends to Windows Live Messenger Want to add a new friend to your Windows Live Messenger list? This handy, step-by-step guide will show you how!
Creating Groups in Windows Live Messenger Whether you are looking to add a section for a new niche of friends or you desire to make your Windows Live Messenger experience more efficient, adding groups to your contact list is the fastest way to organize your IM client. IM for Charity with Windows Live Messenger Want to give back to your favorite organization while chatting online? Windows Live Messenger offers users the option of designating a charity to benefit from the IM Initiative, which awards donation dollars for every IM sent. This is a free program. Send a Big Grin with Windows Live Messenger One of the things which makes Windows Live Messenger an incredible IM client are the sheer number of emoticons available for their users. Whether you want to illustrate how your much you love your friend with a hug or send a birthday cake to a friend, emoticons are in abundance on Windows Live Messenger.
0helpful
1answer

Can not get the web cam to work

Please follow the below Instructions
1 Take pictures independent of communications software on the Windows version of the netbook by using the webcam without connecting to networking software. Click the "Windows Start" menu and click "Acer Crystal Eye Webcam" in the Programs list. The webcam application should open and the camera should produce an initial warmup image. Use the buttons on the control panel to adjust image size or take photos. 2 Use the Instant Messenger program on the Acer Linux-based laptop or netbook to work the webcam. The Acer Instant Messenger program is available in the Connect folder on the Acer laptop's desktop screen.
3 To send and receive live video and pictures using your webcam on an Acer laptop, work the webcam through individual communications software, including Skype, Windows Messenger, Yahoo Messenger, AOL Instant Messenger, or Google Video Chat. Open your selected communications software program and click the webcam button to work your webcam.
Thanks
0helpful
1answer

I can't find the software for webcam

If you are using Windows XP you can use the Samsung Play Camera program or any Instant Messenger application such as Yahoo Messenger or Windows Live Messenger.

Another free web cam utility is YawCam which you can also use for what you want.
0helpful
1answer

How to work the acer crystal webcame

You can use your web cam on many different applications. To test it out and take some pictures you can go to "My Computer" and then find something like camera, web cam, etc. You can also use in Windows Live Messenger, Yahoo Messenger, AIM, etc. Hope you have fun.

Good luck,
Brandonmxb
0helpful
1answer

Webcam show pick of cam with x instead of me

When you start windows live messenger - there is no programme using your webcam. I.e Instant capture or any specific programmes running your webcam are turned off?

In windows live messenger - Can you see your webcam listed to use for video calls?
0helpful
1answer

Downloading msn on asus

Yes MSN Messenger 8.1 and above e.f Windows Live Messeneger 2008, 2009.

Other Instant Messengers are Yahoo, AIM, AOL, and much much more, Skype and the list goes on.

For comparisons I normal go to wikipedia's website as below:
http://en.wikipedia.org/wiki/Comparison_of_instant_messaging_clients

Ayway have fun trying a few.
0helpful
3answers

Yahoo instant messenger shuts down everytime I try to use web cam

The camera may not be compatible with Yahoo, Try a different service to use the cam on? if that to crashes then its something with the drivers.
0helpful
1answer

Logitech quickcam chat live video

Broadband will work better and smoother for sure. If the cam has a mic, then it would work for almost any chat system you can get. You will get both video and audio.
Not finding what you are looking for?

703 views

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...