Just bought a new Epson Stylus CX8400. I installed the new printer cartridges that came with the printer as per the directions. Shook each cartridge 4 or 5 times, opened the package, removed the yellow strip, inserted the cartidge until it clicked, closed the cartridge door until it clicked, closed scanner cover. Then it scans for cartridges and gives me error B68/69 CANNOT RECOGNIZE INK CARTRIDGES. I have repeated several times. Same result. HELP!!!!
I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.
Even if you think you have the cartridges in right, take them all out and snap them in again. I tried the idea above , pressing OK over again, but it wouldn't work until I reinserted the cartridges.
I have an Epson CX8400 and use recycled cartridges. When I put one in, I *do* get a warning message that it sees that these are not Epson cartridges. I get a "continue [down triangle]" message, and I hit the down arrow. It then says that this might cause problems, and do I want to continue (defaults to NO, so don't blast past this!) ... I arrow over to "yes".
It then lifts all error messages, and I can print again. My advice ... don't get too overly trigger happy and just keep pushing buttons, hoping for the best. Slow down ... read ... proceed.
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Having the same problem as previous any help?
I have the same problem~!
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