Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100) Logo
Posted on Mar 05, 2009
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Can't connect iTouch to Verizon GT704WG wireless router

I have a Verizon GT704WG wireless router but can't connect my iTouch to it. The iTouch asks for a "password" of which I know nothing about. I tried "password" and "admin" but that did not work. Any suggestions?

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  • Expert 67 Answers
  • Posted on Mar 05, 2009
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Joined: Mar 03, 2009
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Actiontech routers should use the username/password combination of admin // password. If those aren't working, you or someone else, may have changed the default username/password of the router. In that case, you either need to figure out what was set or use the little red button on the back of the router to reset the router to factory defaults. Once that's accomplished, you should be able to use the password combo above.

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Verizon AGT704WG modem/router conflicts w/ T-Mobile WRTU54G-TM

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So, if you want to connect your T-Mobile wireless router, you would have to set up your 704WG first to BRIDGE MODE. Which means you would have to disable its routing functions so that only the T-Mobile will function as your router and will not cause any conflict.

If you want to set your GT704WG to bridge mode, follow these steps.

1. Hardwire (connected using ethernet cable) your compuer to your 704WG.
2. On your Internet Explorer or Firefox, type in 192.168.1.1 (default address for your GT704WG). You will then see a verizon page which is the configuration page of your gateway (for newer modems, the background is usually red and black).
3. When prompted, enter username and password. default username is ADMIN, password is PASSWORD or if you've called Verizon tech support, password would be ADMIN (lower case).
4. Click on the MY NETWORK icon from the top bar.
5. Click NETWORK CONNECTIONS from the left navigation box.
6. Click BROADBAND CONNECTIONS (DSL)
7. Under the VC’s section, click the EDIT icon.
8. Select BRIDGE on the PROTOCOL drop down box.
9. Select ROUTED BRIDGE in the BRIDGE MODE field.
10. Click on APPLY and then click on YES to confirm reset.

You would notice that the wireless light on your gt704WG will be off. That's ok because that would indicate that your modem is in bridge mode.

Powercycle (turn off modem for 30 secs and turn it back on) your Actiontec.

That should do it. Good luck.




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Failure to Connect

Lights on your router are indicators if the router is working properly or not. These lights are being controlled the the FIRMWARE of the router. If your router is no longer operating normally, you can do a FIRMWARE UPGRADE on your router. Firmware upgrade is a solution but sometimes harmful(it could kill your router). Make sure that Verizon already exhausted all possible solutions to your problem.
If a Firmware upgrade do not solve youe problem, getting a new router is the next solution. If the new router do not fix the problem, YOU HAVE TO LOOK FOR ANOTHER INTERNET PROVIDER.

Good Day
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powercycle the modem and try.
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