Bugaboo Gecko Collasped Chassis won't open.

Hi Laura

We would recommend you contact Bugaboo for assistance.

Bugaboo UK

Bugaboo's can be repaired check my tips section on how to. A new frame is a third of the price of a complete stroller aprox $400 US Go to http://www.bugaboo.com/parts to buy a new frame

It usually does this if the frme is not clicked onto the chassis correctly, push it down to click it into place. If this doesnt work might be the buttons need replacing they can be bought as a spare part and are easy to cahnge (one screw) Hope this helps

Go to www.buggypitstop.co.uk they are the only company that repairs bugaboo chassis

go to www.buggypitstop.co.uk and ask Fred they will help you out with any bugaboo questions.

Hi,

To unfold the Frog:

Stand behind the chassis with the handle bar nearest to you.
Bend down (leaving the chassis on the floor - don't try an elevate it at all) hold the handle, push the small white button in on your left hand, once depressed pull both triggers (one either side), this will release the handle.
DONT try and open the chassis just yet!
Lift the handle up and stand upright.
In front of you, you will see two parallel axles (nearly touching the floor) place your foot onto the BOTTOM axle and gently push downwards and then kick it outward away from you.
This should open the chassis.
Once the chassis is open, it will appear to be unstable, this will STOP once the seat OR carrycot are clicked onto the chassis.
I hope that all made sense and helps you.
Faling that, I would suggest that you perhaps contact Bugaboo.com for some advice as this is extremely hard to convey in text - Good Luck!

I WOULD TRY A CAMELEON CARRYCOT FABRIC, THIS IS SLIGHTLY LARGER THAN THE FROG AND MAY GIVE THE LEE WAY THAT YOU NEED :)

get in touch with www.buggypitstop.co.uk they do repairs to bugaboos

I to had this problem, my problem was i also lost proof of purchase so couldnt get a new chassis, Bugaboo even though the prams havent been out for two years wouldnt replace so i had to try and either fix the pram or buy a new chassis for £235. I then read on the internet about how to remove the rivets on the chassis, you need a rivet gun and a drill the problem was the rubber had broken and fallen way down the pram chassis and if you can replace this with some new rubber the chassis is good to go (just make sure you do this slowly so you can see what part goes back where), you need to buy new rivets as when you remove the old olds these are no longer useable, i am soo happy i tried to fix this, it took me and my sister 1/2 hour and saved me £235 (the price quoted by Bugaboo for a new chassis). Hey hope this helps anyone and saves you having to line Bugaboo pockets, hey theres a clearly a niche in the market as Bugaboo do not have a work shop, they clearly want you to keep spending!!!!

We hand handle problems, and no receipt. I just called bugaboo with a serial number and they sent a new chassy.