After use, the drive lets the tape out part way. I had to physically remove the drive to release the tape. The two fingers that hold the tape are sticking out and the disk that winds the tape is also out, as if there were a tape in the drive. How can I get these to release so they will accept a tape? I am down to two usable drives out of five!
Sounds like you have a bad tape in you media set that is breaking your drives.
Check inside the flap of all media to make sure the tapes are OK before using any of them (yes on that library it will take ages to go through them all) but finding the bad tape/s will stop it ruining more drives.
The drives should be easy for a repair company to fix but not so easy for an end user.
I suggest sending them to www.tape-drive-repair.com a few at a time for them to fix and service for you. They are pretty good price wise and offer a long warranty on the drives too.
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