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The door will not open if the machine detects excess water in it. Run the drain or spin cycle to check if water is being expelled. If necessary check the pump filter for obstructions and the outlet hose for blockages. If this does not work you may have a problem with the pressure system, the door lock itself or a crack or break in the handle and it is not catching the lock mechanism, let me know if this helps or if you need further assistance.
WFK2401 Bosch washing machine
This video will show you how to change the pump washing
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Have you checked the pump and filter are clear? Remove kickplate plinth panel to expose pump. Drain off excess water via small black hose. Check the hoses are clear, particularly if it is connected under the sink, via a spigot connection. If the machine has good motor action, but not spinning effectively, it will more than likely be a drainage problem.
do you use affresh to clean your front loader? deposits of soap and other such things can be stuck around the inside tub of your washer. try this porduct out it works great on all front loaders use hot water with the affresh pellet with no clothes and run the machine through a cycle this also helps with any stagnant water smells also have you cleaned out your pump lately. * note remeber to put the pellet on the inside of the machine not in the soap dispenser
check the pump for a blockage,if the water cantget out of the wash tub,the machine senses this and wont spin out the load,also make sure to check both sides of the pump from the tub to pump and pump to house drain sides
There should be two screws under the front lower panel. Remove the two screws and remove the lower panel. You should be able to access the pump from here.
Inscrew the cover on the front of the pump and clean.