Haven't used the printer in a year and when I try to print something the rollers in the back tray only pull the paper in on the right side (when facing the front). tjhen that's when the paper starts to jam. it seems that one side of the roller is firmer than the other because one side will turn and the other wont when I stick my hand in there to check it.
When the paper does not feed straight, dirty or sticky rollers can cause it to jamb or crinkle, also failure to remove all traces of paper from a previous paper jamb will cause further paper jambs.
Check for tiny pieces of at the edges of the rollers, and remove these pieces of paper. The rollers may be dirty or sticky and causes the paper to not feed straight.
Try cleaning the rollers with methylated spirits.
SOURCE: Paper Jams - Multiple Pages Pulled - New Rollers Installed
If you have de-stapled papers, the papers may still be held together where it was stapled. Fan the papers before feeding, Check if the '******' roller (the light brown bottom roller) is clean.
S. Mohan
SOURCE: The pages of docs are jamming near exit of paper
It is really easy to replace the roller. You open up the scanner using the pinch tab on the front and lift the lever that holds the rollers and pull them out to replace them with new ones. New rollers can be purchased on ebay.
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
Regards,Suhail
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