DurabW375-K cd will not play

Since the second disk plays normally, I assume a kind of dirt at the first disk. Eject the disk and clean it. If this happens with all the disks, maybe the laser lens needs cleaning. For this I suggest you to try using a cd/dvd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the included liquid at the set (usually isopropyl alcohol) at a specific place (like small brush) on the disk surface and play this disk. This way the "brush" will clean up the laser lens and after that the cd/dvd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush". In case you can, use a Q-tip with isopropyl alcohol to clean up the cd lens manually. In case this doesn't solve your problem, the cd player needs laser lens replacement by a technician.

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Is it belt driven? My guess is that the belt needs to be replaced. If it's direct drive, it's probably the motor itself. Make sure you try some different CDs. Sometimes when there are scratches or smudges, the laser can't read the disk and it will stop. You may want to try a laser cleaning disk too. They are cheap and I have saved several computer drives by using one.

What model is your juke?

need to replace the cd drive....

When you turn on the unit the cd draw seams to open. I hear it making a noise like if it is trying to get ready to play. When you shut the draw it won't play, change tracts, or the disc thing to put in more disc wont work. Someone please help me

I've been able to prolong the life on mine by doing this:

Insert the disc, then spin it by hand and quickly close the door and hit play.

It's always worth using a laser cleaner first, as it may just be dirty and stops spinning because it cannot read the disc.

open the player wit door ejected then clean the dust particles inside it wit dry cloth especially near the rubber belt which is connected to the dc motor... clean the lens also then check whether any screws are loose if so tight it then try playing....

Mine started doing this just the other day and stopped playing the DVD it was playing. I found a solution for a portable player that worked on this one. You need to open it, eject the tray and slide the laser carriage back and forth all the way two or three times gently and by grabbing on to plastic that hooks around the metal bar on the right if you are facing the player from the front. Then plug it in and play a CD all the way through and this recalibrates the laser.

I wonder how many people throw away their DVD players when this is all it needs. Makes me sick to think about it.

did it just start doing this....how long have you had the unit for?

The laser has become damaged/worn-out. There is no fix for it as replacement parts are not made for it.