Machine is giving several different error codes. Happens almost e
I'm having the same issue. However, I get the f11, SUD, F02, DL and numerous other codes. I'm not sure what I have to do, but I've heard that I will need to replace the CCU or MCU.
Does anyone have any idea of what the problem might be?
The unit is approx 3 years old and have been taken care of. Thanks
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F02
Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump
Hello, W/D here. What you are seeing is the suds (SUD) error code, followed by a long drain fault code (F02). This does not necessarily indicate that you need to change anything at this time. When the machine senses too much suds, the error code is displayed, when too much suds are actually present, a longer drain time results. Duets are HE (high efficiency) machines, and require a detergent that produces little suds. If you are using HE detergent, cut back on it until you can run a cycle without getting the SUD/F02 alarms. If you are not using HE detergent (we don't either), you really have to be careful with the amount of detergent used. Press PAUSE/CANCEL twice to clear the display. Run a cycle without any detergent to flush the machine. It is advisable to check that the drain hose isn't plugged or have a kink in it. Make sure that the pump is running. You may need to check the electrical connections at the pump. You might check the filter on the drain pump for debris or foreign objects, which might cause the drain cycle to be extended. If limiting the detergent, and nothing was found in checking the other items listed, then the pump may need to be replaced. Best regards, --W/D-- Please help us by rating our solutions. Thanks.
This error code indicates that excessive detergent suds occurred during the cycle. If a "Sud" or "Sd" error code is displayed, or if you can see excessive suds in the window: There are too many suds in the washing machine. The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds. See the animation below for more information.
If you see "Sud" or "Sd" with the Rinse status light on, the washer is in the process of removing suds. Let the cycle continue.
If you see "Sud" or "Sd" and the Cycle Complete light is on, the washer detected too many suds during the cycle and your load may not be fully rinsed or water may not be fully removed. You may want to select a Rinse/Spin cycle for further rinsing.
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects(located, and mounted on the actual pump) • If the above does not correct the problem replace the pump
hiyas here is the meaning for the codes
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump F11 Means Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Potential Causes
• Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) • Check the Drive system for any worn or failed components • Check MCU • Check CCU • Check Motor • Check Wire Harness
Replace failed component. I would suggest that you possibly call out an engineer
hello fo2 means if the drain time exceeds 8 minutes the water valves are turned off and f/02 flashes. things to check / check the drain hose for any kinks and blockages check the electrical connection to the pump make sure the pump is running / check the drain pump filter make sure its not block if these do not sort the problem replace the pump. to clear the display press pause and cancel to clear good luck
not related to shake, issue, but hte f111 and dl issue def sounds as if the connection between the 2 has been compromisdd, in my experience it has been a faulty CCU, losing communitcationsd with the door latch thus the f11
We've had this problem for about a yr when i finally firgured out how to correct it. the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get. How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all
I own a HE3 kenmore elite for 4 years now and the troubleshooting codes are: SUD When excessive suds are detected, a suds routine automatically starts. This causes the cycle to go longer to remove the excess suds. Reduce detergent amounts or use HE detergent.
The F02 error I had with mine and it is a drain problem. Book says check the hose for kinks, clogged or is it more than 96 inches above the floor. On mine it was the fan pump on the forward motor that drains the washer. It was worn and not pushing out the water fast enough. You will hear a high pitched whine at the front bottom of the washer if this is bad.
To reset the washer from the F02 error, select pause/cancel twice to cancel the cycle. Unplug washer or dissconnect power. good luck
need new pump cost 100$ i had he same thing happen
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