I am running Windows XP SP3. I have used my cordless MouseMan Optical with no problems for a long time but I just had a new motherboard installed. The computer now thinks I have a Microsoft PS/2 mouse, so none of the extra buttons on the MouseMan are working. I tried to reinstall the software with the original disk, MouseWare 9.28 but I get the message 'Our software cannot run on your system'.
MY RECOMMAND YOU TO GO ONLINE TO:
WWW.LOGITECH.COM/DRIVERS
WWW.LOGITECH.COM
FIND TECHN SUPPORT OR THE DRIVERS SECTION AND FIND THE MOUSE DRIVERS AND DOWNLOAD NEW DRIVERS.
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REMOVE ANY MOUSE DRIVERS, LOGITECH OLD ONE AND ANY MICROSOFT ALSO
GO INTO CONTROL PANEL TO PROGRAMS AND FEATURES AND REMOVE ALL MOUSE DRIVERS AND REBOOT THE SYSTEM.
THEN RE INSTALL NEW DRIVERS AND REBOOT..
ALSO CHECK THE POWER SOURCE OR REPLACE THE BATTERIES BEFORE REINSTALLING THE NEW DRIVERS
THE LAST THING IS TO PUSH ON THE RESET BUTTON ON THE BUTTOM OF THE MOUSE IF IT HAS ONE
UNTIL THE COMPUTER SAYS IT HAS FOUND SOME NEW HARDWARE.
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THE SOFTWARE YOU HAVE MAYBE OUT DATED AND WILL NOT WORK UNTIL YOU ACTIVATE IT BY GOING TO THE WEB SITE AND THAN IT WILL ASK YOU IF YOU WANT TO UPDATE.
DRIVERS ARE CORRUPTED SOME HOW AND UNREADABLE
RODGANDYSR
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Thank you for the help, I'm very grateful
gjill2
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