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Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool calipso washing machine

Washing machine is fairly new have had no problems just quit working and shows CE on dispay screen. try to reset starts filling then turns off and displays code CE

Posted by mel orr on

  • mel orr Aug 12, 2007

    Do not have a service manual any help diagnosing problem would be greatly appreciated

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Jeff Rockwell

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"CE" is a communications error between the motor controller and machine controller. This could be a simple problem of just a dirty contact, or it could be something more significant like a wiring harness or control board. There should be a tech sheet inside your washer on the front casing beside the wash tub. You will need to lift the top of the casing up to get to it. In order to do so, you will need to find the two retaining clips holding the top down. Insert a putty knife about 2 inches in from each side along the front seam and push in while lifting up. This will release the top and it will open up. Hold on the the lid as you lift the top as it will want to fall open. The tech sheet should be sealed in plastic on the casing. The troubleshooting steps, along with illustrations are all in this sheet. Both control boards are located inside the top console. Simply remove the screws along the back of the console to remove. Make sure you unplug the washer before attempting any readings. Use care when removing any of the wire connectors or handling the control boards. The wires, as well as, the control boards are delicate. If you do not have a tech sheet, let me know and I will guide you through the necessary steps to troubleshoot. I hope this helps.

Posted on Aug 05, 2007

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