Phone my phone works perfectly but when someone calls me i cant hear them but they can hear me

SOURCE: Person I call can't hear me

Hello alvarado,

Based on the information provided it sound like the microphone has malfunctioned and these microphones can be replaced. BUT FIRST CHECK TO MAKE SURE DEBRIS IS NOT CLOGGING THE MICROPHONE HOLE. LOOK OVER THE PHONE TO FIND A SMALL HOLE WHICH MAY POSSIBLY BE FILLED WITH SOMETHING. ( hope this is all but...)

If the phoneis less than a year old, it was purchased by you from the provider andit is in the exact condition is was when purchased you should attempt awarranty claim through your cell phone provider.

Canyou recall an incident that occurred to cause the device to begin tomalfunction?. ie Dropped, exposed to liquid? If so, you can visit thisrecommended repair center for an out of pocket solution.
Cell Phone Technicians

Possible temporary solution: Use a wired / bluetooth headset or speaker phone option until in a position to find a permanent solution.

ERIC the PHONE GUY

Posted on Dec 16, 2008

SOURCE: I CAN'T HEAR!!

speakers when bad.. same in mine.. had to get new phone

Posted on Dec 24, 2009

SOURCE: when i call someone or they call me i cant hear

i had the same phone, you need to replace it. its something internal

Posted on Jul 11, 2010

SOURCE: external speaker doesnt work when someone calls

Hey,

I have the same problem and I had my phone completely torn apart today. When I put it back together it worked for a little bit. The speaker is mounted in the external case (with the numbers on it) but it contacts the PCB via these little copper arms. Well the arms punctured the copper contacts on the circuit and I think that is causing it to fail. It was a very long process to take the phone apart and I don't recommend it unless you're skilled (I'm an Electronics Technician and it was annoying as heck). I think if I find the time to get back in there, I can resurface the contacts with solder and it will make connection again. Overall, its a terrible design flaw. All the sophisticated technology that goes into a 3G phone and then something as dumb as a 2 cent copper contact goes bad? That is just sad really.

Posted on Oct 24, 2010