Question about Panasonic KX-FP121 Plain Paper Thermal Fax
There is no dial tone,no lights go on...
I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?
Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Posted on May 02, 2008
SOURCE: can't receive fax on KX-FL511-
This is a common problem with phone on L-Lines. If you have the phone connected without a filter, this could be causing the line to drop. If you have an extra filter, try installing the filter on this portion of the line. Try connecting the line directly to the outlet as well and send a fax. The line is dropping signal during the toning process, so it things the transmission has been canceled. I am here to help you so if you could provide more informaiton as to how you have this connected to your phone line,that would be helpful. Carrier information, system setup changes you may have made etc.
Posted on Jun 25, 2011
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