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Posted on Mar 02, 2009
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Unsupported file format

I've transferred files from PC to phone, but could only copy them to 'other files', rather than 'My Photos' or 'Music' - why can't I put them into those files? Also, when I try to access the music files that I have transferred to my phone, a warning message appears on the screen 'Unsupported file format'. What do I do? i have an sgh t629 and i transferred music, but it just says unsupported file format. i even changed it to mp3 on my computer.

1 Answer

Steve Brown

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  • Samsung Master 688 Answers
  • Posted on Mar 02, 2009
Steve Brown
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Joined: Feb 28, 2009
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You phone will only support certain file formats.
Go to Samsung and get the manual Click Here
The owners manual will tell you what music files, video files, picture files are supported by the software.
Then you may have to convert your files to work in your phone.
Let me know if this helped by rating the post...Thanks

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