Need fax no.

SOURCE: Ceiling fan does not reverse with remote

Just reporting that I called Hampton Bay about the remote not working to reverse the fan. I was told that I needed to have the fan running on low and then press reverse on the remote control. If that doesn't work, customer service told me to press reverse while running the fan on medium. (Some fans are set to reverse on low and others on medium.) Nowhere in the manual is this addressed. I had been pressing reverse with the fan turned off, which seemed to me a logical thing to do. Live and learn.

SOURCE: Fan switch broken, wires out when opened

I googled Hampton Bay Manufacturing and this is what I found:

Hampton Bay fans are manufactured by "King of Fans Manufacturing, FL". The contact number for them is 800-330-3267. ...
Maybe they can supply you with a wiring diagram.

SOURCE: wrong light cover included

Look over the paperwork that came with the fan -- there should be a customer service number somewhere (there is on the paperwork I got for a fan from the other big box store) -- it might be buried in the fine print somewhere...
best bet is to call them -- if you're really courteous and respectful, they might send you the parts at no cost... (of course, that may also depend upon which side of the bed the rep got up on)...
mineral02

SOURCE: speed control switch

I saved this text I found when I was researching this a while ago.
Let us know how you do.

Wiring a three speed fan switch
--------------------------------------------------------------------------------
My daughter called me the other day and said Dad the ceiling fan in the kitchen is not working only the light works. I went over and removed the three screws that hold the light and pull chain for the fan down and found that the fan control switch had snapped open and all 4 wires had popped out. The snap clips on each side of the switch had broken off. I went down to Home Depot in the ceiling department and found the switch I was looking for. It said for a four wire ceiling fan. OK, know lets put it back together. First of all if you look at the new switch you should see four holds were the wires will be pushed into. The black wire in the fan is the hot or load wire, this wire is hot whenever the wall switch to the fan is turned on. Put this wire in the hole that is marked “L” this stands for load. Now with this switch in the off position the fan will not work until you pull the chain. The other three holes are marked #1, #2 and #3. On most fans #1 is usually high speed. # 2 medium and #3 low speed. What you now have to determine is what wires are high medium and low. The easiest way to do this is before you put any of the wires back into the new switch is to FIRST MAKE SURE NO POWER IS GOING TO THE FAN. Then simply take one of the colored wires at a time and twist it together with the black hot wire.
Turn the power back on to the fan and knot the fans speed. Do this with all three wires one at a time until you can determine which wire is high speed. Note the color of the wire and mark it down on paper.(Example; blue wire high speed.) Do this with the other two wires to determine there speed. Once you have the speed of each wire you can reassemble the new switch.
Black wire (Load) goes in hole marked L. High speed wire goes in hole marked # 1. Medium speed goes in hole marked #2 and low speed goes in hole # 3. MAKE SURE THE POWER TO THE FAN IS TURNED OFF WHILE YOU ASSEMBLE THE NEW SWITCH.
For those of you that have all these wired hooked up right and still the fan won't work I would then look for an open neutral wire. It should be a white wire. Check to see if all the wires are securly attached.
Good luck. One more word of advice. If you're not sure on what you are doing when it comes to electrical wiring then please do not attempt to do this or any other electrial work yourself. Call a licensed electrian. Any mistakes on your part could void your home owners insurance in case of a fire.

SOURCE: fan control switch is bad on my hampton bay carrige house II,

go to your nearest electronic shop or electronic parts supplier theres a lot of switches to buy just bring your old ones.