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Danby DWM99W doesn't agitate properly

My washing machine was working propely. Now the agitator hardly rotates.

Posted by Mohamed Senousy on

  • cluelessme Mar 19, 2008

    I have the same problem. The agitator doesn't rotate properly, but the machine fills, does an attempt at agitating, then drains and spins.

  • scocam Apr 22, 2009

    I have the same proble but the main gear is good sahpe not worn...the wsher fills then goes direclty to drain...this is not a gear problem


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Under the agitator, there is a plastic wheel with groove that goes on the metal shaft that is shaking the agitator to wash ur clother. On my machine, the plastic grooves are not there anymore, probably the effect of the cheap plastic rubbing on metal and that is why the agitator is not turning. Porely designed or maybe good design to make you spen money on fixing it. Just change the plastic wheel with a new one and it will start washing again.  Good luck.

Posted on Feb 20, 2009

  • Anonymous Oct 21, 2012

    How does one gain access under the agitator? I have removed the plastic part of the agitator and have been left with a nut that no matter how hard I try I can't remove it to access what's underneath. Thanks



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Maybe it’s a dual action agitator where top turns independently of the bottom. Gears inside agitator may be stripped out.

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Try to see eBay.com or Amazon.com. Try to call or visit the place u bought the washer from, they should b able to give u what ur looking for

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Hi There,
I have just spoken to a technician here at Danby and he suggested to replace the washer in the hose.

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Bottom rotor is not working


Washing machines, like any other mechanical device, occasionally needs servicing. A common problem with an older washing machine is that the spinner, or agitator, stops rotating during wash cycles. Fortunately, most washing machine problems are easy to troubleshoot. Any do-it-yourselfer can fix it; here's how.


Bucket and rags,Screwdriver,New drive belt (if necessary),New drive motor (if necessary)

1 Unplug the washing machine, and turn off the water supply to the machine. If necessary, remove the water hoses from the back of the washing machine because they may be in the way of the access panel.

2 Check that the agitator is seated correctly by opening the lid of the washing machine. If it's loose, pop off the top of the agitator--if there is one--and tighten the bolt that holds the agitator in place. Or, in some models, simply pull straight up and then reseat the agitator.

3 Remove the access panel located in the back of the washing machine by unscrewing the screws holding it in place. This allows access to the drive motor.

4 Press on the drive belt that works the agitator. If the belt moves more than 3/4 inch, tighten the belt to fix the spinner problem. If the belt is worn or cracked, replace the belt.

5 Replace the drive motor, if tightening or replacing the drive belt doesn't fix the agitator. Purchase a new drive motor at a wholesale retailer. Disconnect wiring, remove screws holding motor in place and insert new motor. Screw into place, and connect wiring.

6 Check for any black substance leaking under the washing machine. This might indicate a clutch problem, if the washing machine spinner is not working. Contact a professional repairman to replace the clutch.


My washer fills up, but doesn't start agitating. A whack in the back of it immediately starts the agitating, but that means I have to be there 3 times during a cycle.

Either the contacts on the controller are loose or the terminals connecting to the rotary switch are also loose.Unplug the washer when attempting to check the back of the washer.Once the cover is removed check for loose terminals,needs some pushing firmly.If all of the terminals checks out and the problems still exists, you need to replace the rotary switch.If it is the pushbutton model replace them too.

Agitator isnt working properly

Hi, You will need to replace the agitator dog kit inside the agitator.
Remove the cap of the agitator and then remove the inside cap. You will need a 7/16" socket with a long extension to reach the bolt that holds the agitator in place.
Pull the agitator out and seperate the top half from the bottom half. The dog kit # is 285770.
I hope this helps you. If I can assist you further, please let me know.


Old model rca washer machine...will not agitate/wash the clothes,does spin.

If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.

Machine stops at the agitation cycle after washing

it could be the door switch or sometimes they call it the lid switch. it monitors if the door is close or open.

there should be a securing screws to secure it from the inner lining of the door.

tnx 4 using fixya,


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hi there,

Most noises from a washing machine occur during the spin cycle. If you hear loud thumping/or sound
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if it fills then the power is there open the lid and make sure all connectors are on to the timer if they are then more then likely u have a motor problem check carbon brushes if these are low then the motor wont turn the drum if there is no carbon brushes ull have a module if this is faulty most of the time its cheaper to replace the washer m8
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