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Re: configuring ppoe connection with zoom modem
Your external (WAN) IP should be set to DHCP for most ISP's.
Your internal IP will be the default gateway for everything in your LAN to get sent to.
If you can log into the zoom with your browser, try that IP address for your gateway.
If not can you let me know some more details on your zoom model.
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See the manual , pages 5-6 (link below) for the location and operation of the factory reset button on the back of the router. This will restore factory defaults, which means you will have to set up your router to match your network devices again, or just start over with new network settings.
if you are using a ppoe connection then save your isp account user name/password in the modem weather it be a cable modem or a dsl modem and then setup and configure your access point device and SAVE your settings in the device. if you using a dhcp connection from isp modems then just connect your access point device and setup amd configure your settings and SAVE them as well. the only thing that i can think of is that you are not saving your settings and configurations. then when you you loose power the device reverts back to the default settings. also note that if there is some kind of "auto-configuartion" in the access point you may want to change that to manual configuration and create a new user name/password for your access point as well. please you MUST be hardwired connection when setting up the access point for the first time. please refer to the user guide for your access point for more detailed help on settings and configurations and how to save them in your device.
u have to configure it to connect to the internet once again through ur default gateway and to look for that open a command line in windows and type ipconfig and u should see ur default gateway. then type that in ur browser and VOILA!
Looks like your "modem" is actually a gateway, as is common with DSL devices. It's acting like a modem and a router. So you're actually connecting a router to your RV42. You could get this to work a couple ways.
1. Leave the modem acting like a router and configure the WAN connection on the RV42 as a static IP, and use the IP of the modem. You may also be able to use "obtain IP automatically" in the WAN connection. This way, the modem stores your PPOE information and just forwards the traffic to the RV42. Any devices behind the RV42 won't know the difference.
2. Configure the modem as just a modem (no routing). Your ISP should be able to talk you through this, but in the modem configuration you can look for what's usually called "bridged mode." Then you would enter the PPOE information in the RV42. This is my preferred method.
This happens with almost all the modems and routers. You can try resetting the modem ( you can find the reset button at the back side or underneath the modem ). After the reset, the modem should get auto configured.
what brand of wireless modem you have, what os are you using?did you switch on the wireless in your laptop? sometimes we overlook the most simple things, it happens to me.. ok, you have to configure your laptop to connect to your wireless modem, how? just connect first your laptop with wire to the wireless modem, does it work? if it does work you can take the default gateway ip add from your pc by typing IPCONFIG on the command prompt , then type it in your internet explorer address bar.
example default gateway..... 192.168.1.254
and supply the username and password, you can now configure your wireless connection wep/wpa configuration.
If the Internet light is off it means you are not either authenticated at your provider or your configurations are wrong on the modem. If you go to your command prompt and type ipconfig and check your IP address and your default gateway. The IP address on your default gateway would be your router put that IP address on your browser and should be able to see your modem setting and any error messages that could help resolve your issue