I am trying to forward our phone lines to an outside phone line in the afternoon. I have call fwd button but not sure how it works i've tried to instructions in the manual and it's not allowing me to but in the external number to forward.
You can forward an extension that is not used at all, and has the lines assigned to ring that you want to forward to an outside number. In programming have the extensions set to forward on busy to the external number using 9+ the number desired. When you leave for the afternoon, take the handset off the phone, and replace it when you return. NOTE THIS EXTENSION MUST NOT BE USED BY ANYONE -- IF THIS EXTENSION IS BEING USED AND A LINE RINGS IN IT WILL BE FORWARDED OUT.
SOURCE: Norstar m7324 - forward to outside line
The solution for someone using the administrator phone (receptionist phone) is after discovering you have a fax call, depress the <link> button. Dial the fax number, wait for it to answer, then depress <link> again. This places call 1 with an outside number.
Apparently this is also available if you have a feature button by depressing <feature> <7> <1> instead of <link>. I haven't tried this so don't take my word for it.
This can also be used to forward a caller to an outside line, such as a cell phone. In the manufacturing business, our shop manager is never in the office. I may ask him if this is a viable solution.
SOURCE: change name on a Nortel M7324
1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!
Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT
This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.
SOURCE: i can't dial and outside line
Speak with your office manager or who ever is in charge of the phones, they deal with a tech or vendor that programs your phone system (not the phone itself directly). Chance are they restricted your phone.
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