Connected to the internet but IE cannot display the web page.

Check the DNS

Try resetting your router.Unplug the ac from it as well as the modem.Wait about 5 minutes or so and try it again a few times it should fix it.If not your router may need replacing.

speak to sky they have excellent support for broadband users and they help you step by step over the phone

There are many possibilities that you are unable to connect to internet.

Can you check your internet explorer is not in offline mode? in IE goto File->Work Offline must not be ticked.

Open command prompt, and type "ping yahoo.com" and press enter, you will see the % rate of dropping whether is connected to internet or not will tell too. Write me what do you see in the command prompt.

Note: It will be good if you can call me over the phone and explain in details to solve your problem quickly.

Hi

The problem was in the wep key. I entered the old wep key, not recalling that we had to trade our router in for a new one last summer. When I entered the new wep key we were able to get online.


thanks again

make sure that your connected. on IE go to tools, internet options. connections and setup on the top. keep going. let me know if u need help.

good luck

cheers

your router needs to be configured to let your laptop in the network

Are the wireless router connected to a network?

just a few things that can be checked, firstly in the routers settings look at the transfer speed of the router(not the connection speed) and see if it's set at 108MBPS, if so your wireless network cards on your pc's may only be able to connect at a maximum speed of 54MBPS, unless you have the latest 108 or 125MBPS g type cards. Secondly you should be able to check the wireless signal strength by the icon in your task bar or software you use, as if you have thick walls or objects in the line of the signal from router to pc's, the strength drops and can read low and therefore cause you to lose internet connection entirely. You can also try changing the channel at which the router runs, normally this is channel 2, but trying channel 11, which is the farthest away from appliance interference may give you better results, but both router and network card channel numbers will have to be changed.