Dsc328 will not print using a Mac

Vista has died, so you won't get updates. You could install Linux to get a modern operating system. The drivers are included. However, the problem might be in the printer since it's intermittent. It picks up a glitch and from there on it's all gibberish. Try wireless and see if that works.

Gibberish sounds to me that ether one of two things is going on.

1. the printer was never allighned when the new cartridges where put in.

2. Depending on the gibberish its printing it could be a communication error with the driver on the computer.

Do not pitch the printer but get help for it like you are doing now! But I would have taken a chat from us to see what the gibberish is!



Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Gibberish? What you are seeing may be printer control codes and data.

Is there any way you can scan the page into an e-mail and then send it to me at [email protected], please.

I'd like to see your printout.

Don

Your machine requires the Postscript option installed in order to print from your Mac. The printer is printing gibberish because it cannot understand the postscript driver from the Mac. .

check iwork printer view and print setup there is some option line across the page disable it.
then check.

Your driver on your computer is bad, power off the printer, (your printer will not stop printing the gibberish). Download the driver through your control panel. Once you go through the steps to set up the new driver, it'll print out a test print. *It'll ask you if you want the new driver as your default printer, say yes. I would delete the bad driver after you set up the new driver.

Print test page from the printer. This prints fine? Then anytime a printer prints gibberish versus what you were trying to print from the computer means you should try one of two things. Download the most recent drivers from the products support site, install these. Be sure to uninstall the old drivers first. Another item that can cause gibberish print is a bad cable. Swapping out with a known good could solve the whole problem.

Print test page from the printer. This does not print fine? Then you are looking at something wrong with the printer. The cable and drivers would not be the cause because the only piece of equipment involved at this point is the printer. First step I would try in solving this. Download and update the firmware from the support site. If this does not work, then you may have a defunct printer. If you are under warranty, contact Dell tech support.

1. Make a copy by using the platen mode and ADF.
2. Send a print from your PC or print out the Counter list from User tools/counter button.
3. Try printing one colour at a time - Black, Cyan, Yellow or Magenta.

If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.

Good luck and please rate me, thanks.

Ok so the fact that it is printing gibberish means that either A you have not installed the hp software or B the software is not being recognized or is corrupt.

If you have not installed the software that came with it you have to do that so the proper drivers are installed.

If you have the software installed then go to your start menu and then the control panel. Go to printers and faxes and delete the F380 from the list. If there is more than one then delete them all. Then click on the add a printer button on the left. Go through the prompts to add the printer to the list and then close out and try to print again.

If that still does not solve the issue go into the hp folder in the start menu or hard drive and do the hp uninstaller and download the most recent drivers from www.hp.com - on the left side you will see a grey menu that says software and driver downloads click on it and type your product. Then click your OS and download and install the applicable file.

I presume you have some sort of Win OS, if if you don't the First thing is to go to Start, select printers, select the printer in question, rt click on your printer, select properties, you will see "print test page", click see what the result is. If it won't print or is garbage, your driver is moast likely corrupt. Uninstall the drivers, (if it is USB connected - unplug the USB connection) for your printer. Shut-down your PC. Restart then Re-install the most current version of your printer driver that you can download. That should fix it. HTH.BOL.