LG microwave model no.MH-685HD error E-14

That would be a shorted high voltage capacitor.

Samsung support in South Africa is here:
https://www.samsung.com/za/support/

That's not showing up a valid US model number.

Try here.

Hi and welcome to FixYa, I am Kelly

This is the LG India Contact Data / Address
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)

Email - [email protected]

Call Center No - 1800 180 9999 (BSNL/MTNL)

If you have a warranty claim you can track it here:

http://www.lg.com/in/support/repair/support-track-warranty-claim.jsp

I also recommend that you contact their Global site here and explain your repair difficulties:

http://www.lg.com/global/support/contact/contact-general.jsp By doing this someone from outside India will be reading about your situation and most likely call the India LG Corporate Office for an explanation. Worst case they have to explain their actions via e-mail to LG Global Corporate.

Even as an in home repair technician, I always contact the customer with repair details if there is parts problem within 24 hours of leaving the home and let the customer know exactly how long they should expect before the completion of repairs.

Thanks for choosing FixYa,

Kelly

If you visit LG's web site you can download instructions and cooking instructions for your machine.
Hope that helps.

NEED APPRATING MANUAL

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

hhg

Try this website: http://www.service-manual-owner.com/lg.html You may have to email the person to get the manual?

Very common , You need to replace the switch membrain , this is the entire touch pad , they are not to much $ , and you should find it easy online.
Phil

Many LG/Goldstar manuals can be downloaded here.

Otherwise, for Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit http://www.lgservice.com.

We're happy to help and we appreciate your thoughtful rating of our answer.