Running Mac OS 10.7.4, cannot print due to error message, "Service call error 1601"
SOURCE: new to epson stylus pro
Hi arthur,
The error message "0001001D" that you're encountering is related to a carriage movement. In some cases like paper jams, the locking carriage tab may be partially pushed in that causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This often cause a carriage error. To resolve this problem, please follow the steps below.
1. Please make sure that the carriage locking tab is pulled to the left.
2. Now, turn the printer's power off and release the carriage by pushing down on the cutter blade.
3. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.
4. The T-Fence may also be dirty or out of the carriage encoder. Check to make sure it is clean and in the center of the encoder.
Hope it helps.
Thank you for using FixYa.
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