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Posted on Feb 24, 2009

My machine stopped recieving faxs.

I haven't done anything to my fax machine but its not recieving faxs. I can send them with no problem but when one is sent the on it rings one time and thats it . No fax

1 Answer

A

Anonymous

Not familiar with the procedure to set your machine, so refer to your manual if need be, but somehow you machine has been chnged from "automatic receiv" to "manual receive", or "telephone mode".. Setting obviously needs to be "auto" for the machine to pick up on it's own.
Often times, this is a button right on the operation panel that you can toggle between the different settings.

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Does this happen w/ more than one recipient of your faxes?

If you haven't done so already, please, send a fax to a different recipient (one using a different machine to receive the fax on).

HERE is HPs information, downloads, etc. for your HP LaserJet All-In-One 3050.

I didn't find anything there that describes the issue your recipient is experiencing.

Please, use the All-In-One to make a copy of a document. How does the copy come out?

***************
Please, post back w/ your answers and any other information you might have (the more details you can provide the better) and we'll see if we can get this issue resolved or at least diagnosed for you.

Thank you
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***************
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