Question about Dell 5100cn Laser Printer
I followed idea from post board to buy the Xerox Fuser for Phaser 6300 to replace bad fuser in Dell 5100CN Everything fits fine but when unit started I get Fuser ID error. Is it possible to make this unit work or was I wrong to follow this idea. Hopefully someone can help Thanks
Try this before replacing the fuser.
You do have to reset a new fuser also.
Reset Fuser Life
Posted on Dec 03, 2007
You can remove the imaging unit, then
Depending on the stock being used for the job, raise or lower the left and right colored Fuser separator levers. The levers will stay in the raised or lowered position on their own.
the levers are green. The fuser itself is not easy to remove.
Do you have any warranty left on the machine? Or a depot repair agreement?
Posted on May 20, 2008
The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.
1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).
2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)
3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).
4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).
END of troubleshooting.........
In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.
Hopefully this helped.
Posted on Oct 02, 2008
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