Kenmore Energy Eco care system won't spin at all

This machine can get items stuck in the drum, the bearings can go bad etc. https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Washing-Machine/38-5-620929-/Whirlpool-Washer-won-t-spin-GSQ9669LW0.

rebecca it is probably the motor coupler. Move or slide ur machine over and if there is ruber filings under it then it is the coupler.

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

you may need to change the bearing on the drum easy way to check is while the door is open try to manually spin it with your hand if you hear a grinding sound then the bearing is gone

The oil is coming from the transmission. You should also check to see if there is any pieces of black rubber, and see if you can move the coupler kit with your hand. Either the coupler is bad or your transmission is bad. A little oil from the transmission doesn't mean it is bad, however.

It's usually a control board problem. sorry for the bad news :(

I had that problem and it was the drain pump trying to drain but it coulsn't because it had lint, plastic, 3 underwires a looney some costume jewellery stuck in the pump. By the pump underneath you'll see a black plastic boot leading away from the pump. disconnect this and inside you'll find the lint trap and if you dig you'll probably find the culprit that stopping your pump from moving. Put it all back together and Voila!

REMOVE 3 SCREWS FROM BOOTOM PANEL CLEANE OUT PUMP RESOLVES YOUR PROBLEM , GRINDING NOISE SOMETHIG STUCK IN PUMP WONT DRAIN,,,,

This is normal, because your washer will make sounds that you may not have heard from other washer.

There is probably debris in the pump trap. You can tilt the machine back and remove the three screws on the bottom panel. You will see 3 inch removable slotted cover on the pump. Turn this counterclockwise and remove the inner strainer. Clean all debris from this strainer and reinstall into place. Your problem should be resolved.

Glenn