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My 400gb freecom external hard drive wont detect on my laptop, I have tried it on another PC but nothing. The light comes on the hard drive but nothing else
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sounds like a faulty drive, afraid without sending it off only way you will be able to get info off is by transfering it bit by bit, best u use cut files at least u dont have to keep copying same files over and over that way
The chances are that you would have burnt the Power IC's, so there might not be any damage to the Hard Disk itself. you culd try buying a cheap External Enclosure at the closest IT store or moun the Hard drive on to a desktop computer. you should be able to retrive the data.
Not necessarily your information (data) was lost. The freecom hard drive might have some problems installing itself or some connection issues. I would take it to a data recovery technician. Of course there is always a 50 50 chance that you lost it or not. Wish you the best, Good luck
If you are sure that the disk is okay, then I do suspect it is a power problem. Laptop USB ports often can not provide as much power as desktop USB ports. If possible try using an external power adapter with the disk and see if that works. You can try some other external hard disk troubleshooting ideas, but probably it is the power.
I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.
Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).
If you formatted the drive as FAT, re-format it as NTFS.
Hi,
Have you tried moving the files onto your laptop and uncompressing them there?
Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?
Have you tried to connect those drive individually and checked if they get detected when stand-alone?
If they get detected stand-alone, install the Freedom software happen.
Cheers
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