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There are only two things you can do as induction cooktops for home use are new technology and also very unreliable, although Schott Ceran are the best of them.
Try doing a power reset, shut off the breaker for an hour or so.
Has this just recently happened? Check the knobs aren't cracked sometimes the brass spindle inside the knob is not gripping to turn it right down, also check your l p gas pressure it should be 2.75 kpa.
if the flames are big and yellow it's getting too much gas, not enough air.
Pushing the button for the element will turn on the inner element at level 5. Before adjusting the level (so while the level indicator is still blinking) press the little circle on the right side of the controls for that element. The circle should light up. Now press the UP control for that element, and the level indicator should stop blinking. Now the outer and inner elements are both heating up. Adjust temp level to desired setting.
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