I have a HP Designjet 800 with a 'system error 81:01' Followed the instructions, but same error message pops up
I have hp dnj Plotter 500 Printer Is Redy But Self Test & Computer Print Than Error 81:01 Papar Jam
Try the following link for more troubleshooting information:
http://www.computercarefiles.com/TWI_Docs/bpp90129/default.html
I had same issue to include an immediate fail when try to align heads
Ran the roll test and got an Encoder Sensor failed
Replaced the Encoder Sensor and that took care of the error
\Follow the link above on Gary s post that will help you ID the failing component.
Thanks Gary great post
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