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Posted on Dec 10, 2017

Can't access Windows Photo Gallery

I have the "SHIFT 3" Digital Photo Album with
keychain. I have the software loaded ok and the Viewer connected but it won't connect with my Windows Photo Gallery which is whqt I want.
It does connect with My Pictures from my Old Hard drive but I don't want to be connected to that old site. What should I do?

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    Get Faxing May 11, 2010

    This is not a WinFax PRO question.

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1 Related Answer

Anonymous

  • 15 Answers
  • Posted on Dec 29, 2008

SOURCE: Need Driver for Digital Photo Album

Here's the driver: http://www.mscustomercare.com/forms/Digital%20Photo%20Keychain%20Software.zip
If the link does not work, go to the site: http://www.mscustomercare.com and search for it.


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That's the folder for the Windows Photo Gallery program. Your own photos will be in "My Pictures", "Pictures", or wherever your photo software put them.
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Mine I bough from wallgreens and it has a technical support website (www.mscustomercare.com) you can download the program there.
Its really cool.
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My digital photo keychain album

My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.

IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.
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Your computer will certainly have its own program for viewing photos. For example, if you are using Windows XP, you just right click on a photo file and choose "preview". It can be difficult to find the photos on your computer if you have been using one of the silly organizers that come with cameras. You can search for a photo if you know its filename or for *.jpg to find all the photos on your hard drive.
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