The air jets work but the whirlpool jets won't turn on.
Checking the circuit breaker for power to the pump is obvious however the control that turns the bath pump on/off may be the real problem.
MTI has what control box to operate the pump?
Check there first because that may be the problem before the bath pump is a problem.
We would need to know the model number of the bath pump and the control box if there is one that the bath pump plugs into.
Rod
US Parts Center
888-521-6183
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